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HE200 - Installation and Operation Manual 

VENTIS LIMITED LIFETIME WARRANTY 

The  warranty  of  the  manufacturer  extends  only  to  the  original  retail  purchaser  and  is  not  transferable. This  warranty 
covers  brand  new  products  only,  which  have  not  been  altered,  modified  nor  repaired  since  shipment  from  factory. 
Proof  of  purchase  (dated  bill  of  sale),  model  name  and  serial  number  must  be  supplied  when  making  any  warranty 
claim to your 

VENTIS

 dealer.   

This  warranty  applies  to  normal  residential  use  only.  Damages  caused  by  misuse,  abuse,  improper 
installation,  lack  of  maintenance,  over  firing,  negligence  or  accident  during  transportation,  power  failures, 
downdrafts,    venting  problems  or  under-estimated  heating  area  are  not  covered  by  this  warranty.    The 
recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a 
minimum acceptable temperature in the designated area in case of a power failure. 

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the 
use  of  unauthorized  or  other  than  original  parts  voids  this  warranty.  An  authorized  qualified  technician  must  perform 
the installation in accordance with the instructions supplied with this product and all local and national building codes. 
Any service call related to an improper installation is not covered by this warranty. 

The manufacturer may  require  that  defective  products  be  returned  or  that  digital  pictures  be  provided  to support  the 
claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship 
the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at 
the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts 
and labour costs covered by this warranty are limited according to the table below.   

The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of 
the  defect.  The  manufacturer  may,  at  its  discretion,  fully  discharge  all  obligations  with  respect  to  this  warranty  by 
refunding  the  wholesale  price  of  any  warranted  but  defective  parts.  The  manufacturer  shall,  in  no  event,  be 
responsible  for  any  uncommon,  indirect,  consequential  damages  of  any  nature,  which  are  in  excess  of  the  original 
purchase price of the product. A one-time replacement limit applies to all parts benefiting from lifetime coverage. This 
warranty applies to products purchased after March 1

st

, 2015. 

DESCRIPTION 

WARRANTY APPLICATION 

PARTS 

LABOUR 

Combustion chamber (welds only), castings and convector air-mate.  

Lifetime 

4 years 

Plating* (defective manufacture) 

– subject to limitations above and ceramic glass (thermal 

breakage only*). 

Lifetime 

N/A 

Stainless  steel  firebox  components,  C-Cast  baffle*,  vermiculite  baffle*  and  secondary  air 
tubes*, glass retainers and handle assembly. 

5 years 

3 years 

Surrounds  and  heat  shields,  ash  drawer,  steel  legs,  pedestal  and  trim  (aluminum 
extrusions).  

5 years 

N/A 

Carbon steel firebox components.  

3 years 

2 years 

Blowers, heat sensors, switches, rheostat, wiring and electronics. 

2 years 

1 year 

Paint (peeling), gaskets, insulations, firebricks and ceramic fibre blankets. 

1 year 

N/A 

*Pictures required 

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must 
not exceed the wholesale price of the replacement part.   

Shall  your unit or a components be defective, contact immediately  your VENTIS dealer. To accelerate processing of 
your warranty claim, make sure to have on hand the following information when calling: 

 

Your name, address and telephone number;  

 

Bill of sale and dealer’s name; 

 

Installation configuration;  

 

Serial number and model name as indicated on 
the nameplate fixed to the back of your unit; 

 

Nature of the defect and any relevant information. 

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your 

VENTIS

 dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned 

to sender. 

 

 

Содержание VB00003

Страница 1: ...gue Saint Augustin de Desmaures Quebec Canada G3A 2H3 After sale service 418 908 8002 E mail tech sbi international com READ AND KEEP THIS MANUAL FOR REFERENCE This manual is available for free downlo...

Страница 2: ...ls near it may overheat To reduce the risk of fire follow the installation instructions in this manual exactly Contact local building or fire officials about restrictions and installation inspection r...

Страница 3: ...13 3 2 How to Prepare or Buy Good Firewood 13 3 2 1 What is Good Firewood 13 3 2 2 Tree Species 13 3 2 3 Log Length 14 3 2 4 Piece Size 14 3 2 5 How to Dry Firewood 15 3 2 6 Judging Firewood Moisture...

Страница 4: ...of Installation Cautions and Warnings 33 6 2 Regulations Covering Fireplace Installation 34 6 3 Fireplace Installation 34 6 3 1 Locating the HE200 34 6 3 2 Minimum Hearth Extension Requirements 41 6...

Страница 5: ...reen VA8420 Installation 82 Appendix 6 Secondary Air Tubes and Baffle Installation 83 Appendix 7 Exploded Diagram and Parts List 89 VENTIS LIMITED LIFETIME WARRANTY 92 REGISTER YOUR WARRANTY ONLINE To...

Страница 6: ...RESCREEN VA8420 SOLD SEPARATELY THE DOOR MAY BE OPEN OR FIRESCREEN REMOVED ONLY DURING LIGHTING PROCEDURES OR RELOADING ALWAYS CLOSE THE DOOR OR PUT BACK THE FIRESCREEN AFTER IGNITION DO NOT LEAVE THE...

Страница 7: ...48 INCHES AWAY FROM THE FRONT OF THE FIREPLACE OPENING CAUTION DO NOT USE A FIREPLACE INSERT AND OTHER PRODUCTS NOT SPECIFIED FOR USE WITH THIS FIREPLACE CAUTION DO NOT OBSTRUCT AIR INTLETS THIS FIREP...

Страница 8: ...t loss factors climate fuel type and other variables The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in th...

Страница 9: ...dard safety UL 127 Canadian standard safety ULC S610 East west through the door you see the longitudinal sides of the logs north south through the door you see the tips of the logs Mobile home Canada...

Страница 10: ...10 HE200 Installation and Operation Manual 6 142mm FORCED AIR DISTRIBUTION KIT 3...

Страница 11: ...ly spends most of its time This is normally the main living area where the kitchen dining and living rooms are located By locating the fireplace in this area you will get the maximum benefit of the he...

Страница 12: ...lace Made Of The body of your fireplace which is most of its weight is carbon steel Should it ever become necessary many years in the future almost the entire fireplace can be recycled into new produc...

Страница 13: ...od Hardwoods are denser than softwoods People who live in the coldest regions of North America usually have only spruce birch and poplar other low density species to burn and yet they can heat their h...

Страница 14: ...more quickly when it is split Large unsplit rounds can take years to dry enough to burn Even when dried unsplit logs are difficult to ignite because they don t have the sharp edges where the flames fi...

Страница 15: ...in dry weather than in damp maritime climates drying happens faster in warm summer weather than in winter weather small pieces dry more quickly than large pieces split pieces dry more quickly than uns...

Страница 16: ...n wet wood split a piece and if the fresh face feels warm and dry it is dry enough to burn if it feels damp it is too wet burn a piece wet wood hisses and sizzles in the fire and dry wood does not You...

Страница 17: ...G WITH THE FIRESCREEN INCREASES THE POSSIBILITY OF GENERATING CARBON MONOXIDE CARBON MONOXIDE IS AN ODOURLESS GAS THAT IS HIGHLY TOXIC AND WHICH CAN CAUSE DEATH AT HIGH CONCENTRATION IN AIR 4 3 Your F...

Страница 18: ...fter the kindling fire has mostly burned you can add standard firewood pieces until you have a fire of the right size for the conditions CAUTION PLACE THE WOOD LOGS FAR ENOUGH FROM THE GLASS TO ALLOW...

Страница 19: ...its surface temperature to rise after a new load of wood is ignited and for its temperature to gradually decline as the fire progresses This rising and falling of temperature can be matched to your h...

Страница 20: ...and where they can ignite the new load quickly and second the charcoal will not be smothered by the new load of wood If you were to simply spread the charcoal out the new load will smoulder for a long...

Страница 21: ...burning at its peak efficiency If the flames get small and almost disappear when you turn down the air you have turned down the air too early or your firewood is wetter than it should be With good fue...

Страница 22: ...Make sure the fire is flaming brightly before leaving the fire to burn 4 5 6 3 High Output Fires for Cold Weather When the heat demand is high during cold weather you ll need a fire that burns steadi...

Страница 23: ...ch longer burn Shorter burn cycles make it easier to match the heat output of the fireplace to the heat demand of the space 4 5 6 5 How to place the logs In fireboxes that are roughly square wood can...

Страница 24: ...can be easily removed when the fireplace is cool by wiping with a damp cloth or paper towel and then drying Never try to clean the glass when the fireplace is hot In spring and fall when the fireplace...

Страница 25: ...check for a good seal The gasket seal may be improved with a simple latch mechanism adjustment To adjust 1 Remove the split pin A by pulling it using pliers Then remove the latch bearing B and the pi...

Страница 26: ...the pressures screws located on the lower and upper hinges of the door using a 5 64 2mm Allen key to free the adjustable hinge rods Using a flat screwdriver turn the adjustable hinge rods in the dire...

Страница 27: ...ard which may allow air to leak past it You can test the condition of the door gaskets by closing and latching the door on a strip of paper Test all around the door If the paper slips out easily anywh...

Страница 28: ...ne Repeat for other door Make sure when closing doors that the cords overlap each other slightly to ensure a good seal Close the door and do not use the fireplace for 24 hours until silicone dries To...

Страница 29: ...etch the gasket as you place it Continue until you cover the three sides and trim the gasket to length Now pinch the gasket to the glass in a U shape all around the glass Reinstall the glass being car...

Страница 30: ...thick layer of creosote to form When you avoid smouldering so the exhaust from the chimney is mostly clear creosote builds up more slowly Your new fireplace has the right characteristics to help you t...

Страница 31: ...up and down inside the chimney flue to scrub off the creosote The chimney should be checked regularly for creosote build up Inspection and cleaning of the chimney can be facilitated by removing the ba...

Страница 32: ...on of Secondary Air Tubes and Baffle for details 5 2 5 Chimney Fire Regular chimney maintenance and inspection can prevent chimney fires If you have a chimney fire follow these steps 1 Close the firep...

Страница 33: ...ANCE ALWAYS OVERRIDES THE INFORMATION PUBLISHED IN ANY OTHER MEDIA OWNER S MANUAL CATALOGUES FLYERS MAGAZINES AND OR WEB SITES MIXING OF APPLIANCE COMPONENTS FROM DIFFERENT SOURCES OR MODIFYING COMPON...

Страница 34: ...with a so called positive flue connection to the clay tile of a masonry chimney 6 3 Fireplace Installation 6 3 1 Locating the HE200 A The best location to install your fireplace is determined by consi...

Страница 35: ...extension is not required and the floor protector must extend at least 16 41 cm in front of the unit However the upper and lower angle for the full width of the floor protection must be protected 2 ho...

Страница 36: ...36 HE200 Installation and Operation Manual...

Страница 37: ...HE200 Installation and Operation Manual 37 In the case where F would be equal to 4 it is suggested that the sheet metal between the base of the fireplace and floor be in one piece...

Страница 38: ...irectly on the floor or on a raised base of less than 8 an R value for the hearth extension is required In these case also the joint between the hearth extension and the fireplace E must be protected...

Страница 39: ...values of the proposed materials or if some K and thickness values are given by converting them to R values To calculate the R factor for a composite floor protection made of a combination of alternat...

Страница 40: ...Cement mortar 5 00 0 2 Common brick 5 00 0 2 Face brick 9 00 0 11 Marble 14 3 20 00 0 07 0 05 Ceramic tile 12 5 0 008 Concrete 1 050 0 950 Mineral wool insulation 0 320 3 120 Limestone 6 5 0 153 Ceram...

Страница 41: ...loor area must extend at least 20 508 mm in front of the hearth A and at least 8 20 cm on each side of the door opening D The joint between the hearth extension and the fireplace hearth needs to be ma...

Страница 42: ...THE APPLIANCE B Frame the fireplace with vertical studs at the sides of the fireplace running from floor to ceiling Position the studs back from the front edge of the fireplace a space the thickness o...

Страница 43: ...HE200 Installation and Operation Manual 43 LEGEND Combustible material allowed in this area Non combustible material only in this area Wood framing Metal framing INSTALLATION WITHOUT SHELF...

Страница 44: ...LD FOR SURROUND SHELF K THE POSITION SHOWN IN G IS SPECIFIC TO OPTION AC01324 An alternative to the position of the heat shield shown in K would be to make a non combustible heat shield M that meets t...

Страница 45: ...ion LEGEND Combustible material allowed in this area Non combustible material only in this area CLEARANCES M 37 3 4 959 mm MIN N 25 3 4 654 mm O 1 1 4 32 mm When drywall panels or any other finishing...

Страница 46: ...combustible material only in this area MINIMUM MEASUREMENTS FOR FRESH AIR INTAKE MINIMUM MEASUREMENTS FOR FORCED AIR KIT R N A 18 457 mm S 12 305 mm N A When drywall panels or any other finishing mate...

Страница 47: ...terial only in this area When drywall panels or any other finishing material inside the chase around the fireplace is to be used add its thickness to the measurement Values M and N are minimum measure...

Страница 48: ...combustible mantel shelf refer to table and figure below For example a mantel shelf with a 6 depth 152 mm C value must be installed at least 48 1219 mm B value above the bottom of the fireplace see fi...

Страница 49: ...hown in K would be to make a non combustible heat shield M that meets the following requirements Must be located exactly 1 bellow the combustible shelf L Must have the same depth as the shelf to be pr...

Страница 50: ...Ceiling 84 in 2 13 m measured from the base of the fireplace Fireplace enclosure Back wall 0 Sides 0 Floor under the fireplace 0 Chimney 2 50 mm Combustible shelf 48 122 cm measured from the base of t...

Страница 51: ...ast 1 m 3 ft above the highest point of contact with the roof and at least 60 cm 2 ft higher than any roof line or obstacle within a horizontal distance of 3 m 10 ft 8 4 The Relationship Between the C...

Страница 52: ...l 2 The HE200 is listed only with chimney systems described in TABLE 2 LISTED CHIMNEY FOR YOUR HE200 3 A chimney venting a fireplace shall not vent any other appliance 4 The minimum chimney system hei...

Страница 53: ...s in all floors ceilings and roof that the chimney will go through to provide a 2 50 mm minimum clearance between the chimney and any combustible materials Do not fill this 2 space with insulation or...

Страница 54: ...thin the same area we suggest that their terminations be separated by at least 16 410 mm horizontally and 18 460 mm vertically This separation is to prevent smoke migrating from one chimney to another...

Страница 55: ...tion Some non illustrated parts may be required 8 5 1 Examples of Typical Chimney Installation A To insure a good draft it is recommended to have a length of 18 inches from the top of the unit to the...

Страница 56: ...56 HE200 Installation and Operation Manual Direct installation Exterior offset installation...

Страница 57: ...each ceiling floor separation through which the chimney will pass At the attic level install a radiation shield from above C 3 Follow the chimney s manufacturers instructions and place the first chimn...

Страница 58: ...g nails 6 Place the storm collar E over the flashing and tighten it with the bolt supplied Finally seal the joint between the storm collar and the chimney using silicone caulking 7 Install the chimney...

Страница 59: ...nstructions It is recommended to use three 3 12 mm screws If the offset length is made of two 2 chimney lengths or more Olympia Chimney require that you use an offset or roof support halfway up the of...

Страница 60: ...el 10 44 W x 5 126 H 8 6 Angled Wall Radiation Shield When passing through a combustible wall with the chimney at a 30 or 45 angle 30 or 45 in Canada and 30 only in the USA an angled firestop or wall...

Страница 61: ...with the support by Olympia Chimney who provide the maximum height of chimney that can be supported by the support Make sure you respect those parameters 8 8 Installation Instructions for Masonry Appl...

Страница 62: ...y chimney until you reach the hole level 5 Install the CVA CPEC06 on the elbow or chimney section 6 Slide the liner assembled with the CACLF6 CUCHF6 through the hole performed in Step 2 7 Install the...

Страница 63: ...d by wind pressures on the house Contrary to commonly expressed concerns almost all tightly sealed new houses have enough natural leakage to provide the small amount of air needed by the fireplace The...

Страница 64: ...ditional AC01375 The kit includes 2 x hot air outlets grilles G and frames F 2 x 90o elbows E with brackets 6 x steel brackets D with fastening screws E and self tapping screws F Not included piping A...

Страница 65: ...e hot air grilles can be installed in the same room as the fireplace or one or both of the grilles can be installed in adjacent or upper rooms Installing the ducts at different elevations will tend to...

Страница 66: ...es on top of the fireplace Then cut and remove the insulation in order to obtain two 8 dia openings Then remove the plates closing up the 8 dia holes inside the fireplace 2 Secure the 6 steel brackets...

Страница 67: ...Insert the hot air outlets F in the elbow E Set hot air outlets frames behind the non combustible materiel and secure to the wall with screws Secure hot air outlets F to the elbows E with 3 self tappi...

Страница 68: ...hot air grilles outlet is 8 8 210 mm 210 mm 5 The maximum number of elbows in a run of duct is two 6 Maintain at least 10 254 mm clearance from the outlet grille framing to a combustible ceiling side...

Страница 69: ...ducting downwards 12 The hot air outlet grilles must be installed with the louvers pointing downwards in order to prevent overheating adjacent ceilings 13 Always install the two outlet grilles when u...

Страница 70: ...70 HE200 Installation and Operation Manual DIMENSIONS OF HEAT DISTRIBUTION BOX DIMENSIONS OF ADJUSTABLE DECORATIVE PLATE...

Страница 71: ...HE200 Installation and Operation Manual 71 DIMENSIONS OF ASSEMBLED HEAT DISTRIBUTION BOX AND ADJUSTABLE DECORATIVE PLATE DIMENSIONS OF TELESCOPING SECTION Max Min...

Страница 72: ...dia holes on top of the fireplace Then cut and remove the insulation in order to obtain two 8 dia openings Then remove the plates closing up the 8 dia holes inside the fireplace 2 Secure the 2 anchor...

Страница 73: ...ction Determine the needed height and secure the two parts of the telescoping sections together with 3 self tapping screws provided Insert the adjustable frame D in the heat distribution box C press i...

Страница 74: ...forced air kit on the emissions of fine particles Due to the design of our appliance and more specifically to the temperature sensor that is installed to control stops and starts the forced ait kit do...

Страница 75: ...EPLACEMENT 1 Open the bottom louver A 2 Cut the Tie wrap B 3 Unplug the electric wires D and E which supply the fan C 4 Lift the fan C located under the combustion chamber at the back 5 Rotate the fan...

Страница 76: ...lified electrician Connect the wires from the power outlet to the terminal block making sure that the white wire matches the white wire on the terminal Connect the black wire with the black wire of th...

Страница 77: ...ll the door overlay remove the handle stopper C by unscrewing the two screws D Caution If the handle makes a complete turn during installation a readjustment of the doors will be required See section...

Страница 78: ...adaptor again increasing substantially the quantity of incoming fresh air THE INSULATED FLEXIBLE PIPE LENGTH SHOULD BE SUFFICIENT AND HAVE A CONFIGURATION TO AVOID CONDENSATION THE OUTSIDE WALL TERMIN...

Страница 79: ...at will be connected to the fresh air inlet The fresh air intake kit may be installed on the right hand side of the fireplace 1 With pliers remove knockout A 2 Attach the fresh air inlet adaptor B on...

Страница 80: ...ength of 30 ft 9 m To avoid condensation it is recommended to use an insulated pipe long enough and containing a P Trap loop This configuration can be found inside the chase but must at all times main...

Страница 81: ...the wall with screws as shown bellow Place the insulated pipe over the register tube and over the fireplace outside air connector At each end carefully pull back the insulation and plastic cover expo...

Страница 82: ...nd bring the firescreen close to the door opening in order to install Insert the upper part of the firescreen into the top hinge bracket then insert the lower part of the firescreen in the lower hinge...

Страница 83: ...NSTALLATION REMOVABLE PARTS A Air tubes x3 B Air tubes brackets x3 C Screws x3 D Stainless steel concret baffle x1 1 With the help of ratchet and a 7 16 12mm hexagonal socket unscrew the two bolts A a...

Страница 84: ...HE200 Installation and Operation Manual 2 Remove the floor refractory slab D and the front refractory slabs E and F 3 Remove the slab holder G using a 1 4 7mm hexagonal socket then remove the left sl...

Страница 85: ...ear tube lean and insert the right end of the secondary air tube into the rear right channel hole Then lift and push the tube towards the right inside the hole in the right channel 5 Slide the left si...

Страница 86: ...iate hole of the channel Install the baffle then repeat steps 4 5 6 for the remaining tubes To remove the tubes follow the steps in reverse order Note that secondary air tubes can be replaced without...

Страница 87: ...Fires They will not normally diminish the effectiveness of the refractory slabs If large cracks develop then the refractory slabs should be replaced To replace the refractory slabs follow these steps...

Страница 88: ...lation and Operation Manual 3 Remove the slab holder G using a 1 4 7mm hexagonal socket then remove the side slabs H and I 4 Remove back refractory slab J To install the new slabs execute the steps in...

Страница 89: ...HE200 Installation and Operation Manual 89 APPENDIX 7 EXPLODED DIAGRAM AND PARTS LIST...

Страница 90: ...3 16 ROUND GASKET 1 5 12 PL61409 HANDLE STOPPER 1 13 SE61384 RIGHT DOOR ASSEMBLY 1 14 AC09144 RH SIDE BENT HANDLE AND LATCH REPLACEMENT KIT 1 15 AC09185 DOOR LATCH KIT 1 16 SE61401 ARCHED REPLACEMENT...

Страница 91: ...5 ANDIRON GASKET 1 56 VA4070 CAST IRON ANDIRON 1 57 30109 BOLT HEX 1 4 20 X 1 2 58 PL53145 REFRACTORY SLAB RETAINER 2 59 22170 RIGHT REFRACTORY PANEL 1 60 VA8071 4 FLOOR REFRACTORY SLAB 1 61 22169 LEF...

Страница 92: ...may decide to repair or replace any part or unit after inspection and investigation of the defect The manufacturer may at its discretion fully discharge all obligations with respect to this warranty...

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