STORKCRAFT LIMITED WARRANTY
STORAGE AND CARE
DO NOT remove any part that is attached with wood screw. To
disassemble, simply review the assembly instructions and
reverse the order. Wipe all parts with a dampened cloth. Do not use
abrasives.
LIMITED ONE YEAR WARRANTY
This one (1) year Limited Warranty ("Warranty") is a voluntary
manufacturer’s warranty. This Warranty supplies consumers with
rights separate to those rights provided by applicable consumer law,
including, but not limited to those applicable consumer laws relating
to non-conforming goods. Accordingly, this Warranty shall not, in
any way, limit, suspend, enlarge, nor restrict any rights provided by
applicable law to any consumer. Notwithstanding any other terms,
or conditions in this Warranty, all claims made under this Warranty
shall be governed by the terms and conditions set forth in this
Warranty document.
NOTE THAT BY USING YOUR STORKCRAFT PRODUCT YOU
ARE AGREEING TO BE BOUND BY THE TERMS AND
CONDITIONS OF THIS WARRANTY. IF YOU DO NOT AGREE
WITH THE TERMS OF THIS WARRANTY, THEN DO NOT USE
THIS STORKCRAFT PRODUCT AND CONTACT STORKCRAFT’S
CUSTOMER CARE DEPARTMENT.
I. WARRANTY LIMITATIONS AND TIME PERIOD:
Storkcraft Manufacturing Inc. warrants this product against defects in
the materials and workmanship of the same, when used normally by
consumer pursuant to Storkcraft’s Guidelines (as defined), for a period
of one (1) year from the date of the original retail purchase (such to
be the “Warranty Period”). Storkcraft’s Guidelines include, but are not
limited to product technical specifications, product or user manuals,
product service announcements and communications (printed or
circulated). Prior to any consumer receiving any benefits under this
Warranty, Storkcraft and/or its agents may: (a) demand the production
of proof of purchase by the consumer; (b) require consumer to follow
additional instructions or procedures to obtain benefits under this
Warranty; and/or (c) require consumer to answer questions or verify
product information (including, but not limited to requests
for photographs).
II. WARRANTY SERVICE:
Storkcraft will replace parts or products, at its sole option, from any
defective product. Service under this Warranty shall be rendered in
the manner deemed appropriate by Storkcraft in its own judgment,
and Storkcraft may, at its sole discretion, require consumer to mail or
ship items or products. Storkcraft may supply consumer with parts or
hardware for consumer’s own/do-it-yourself (“DIY”) installation. DIY
parts and hardware will only be shipped within the Continental United
States or Canada, pursuant to all applicable laws and regulations.
Customers outside of these areas may be subject to additional
shipping charges. Storkcraft shall not be responsible for labor or
other costs incurred by consumer in connection with DIY installations.
Notwithstanding the foregoing, Storkcraft reserves the right to: (a)
Distributed by
Storkcraft Manufacturing Inc. #200 - 12033 Riverside Way Richmond, BC, Canada V6W-1K6
change the method by which Storkcraft will accept consumer repair or
replacement requests under this Warranty; (b) limit, modify, restrict, or
enlarge consumer rights based on applicable law; (c) charge shipping,
handling, or other charges in connection with supplied parts or
hardware; and/or (d) require the return of defective products, parts, or
hardware. Storkcraft may replace any parts or hardware with similar
and/or equal quality parts or hardware.
III. LIMITATIONS ON LIABILITY:
Except as provided for in this Warranty, and only to the maximum
extent permitted by applicable law, Storkcraft shall not be responsible
for direct, special, incidental, or consequential damages that may
result from, or which flow from, any breach of warranty or condition,
and/or that may be asserted using any legal theory. This Warranty is
specifically disclaimed to second-hand purchasers of any products.
This Warranty shall further not apply in instances of product abuse,
product misuse, product neglect, commercial use of such products,
or due to accidental damage and/or natural forces. The foregoing
limitations shall be modified or removed in any state, country, or
province that does not permit such limitations (and only to the
minimum extent that such are prohibited by law).
IV. GENERAL TERMS:
If any term or condition of this Warranty is deemed to be illegal
or unenforceable, then the legality and enforceability of the other
terms and conditions of this Warranty shall be unaffected. No agent,
employee, reseller, nor other individual or company shall be permitted
without specific written authorization to modify or otherwise change
this Warranty. This Warranty shall be construed and governed by the
laws of the country, state, or province where the subject purchase of
the product occurred.
V. PROCEDURE FOR OBTAINING
WARRANTY SERVICE:
Consumer may obtain Warranty Service by contacting Storkcraft’s
Customer Care department through the channels listed below.
Storkcraft Website:
www.storkcraftdirect.com
Email:
Phone Toll Free:
1-877-274-0277
Hours of Operation:
6:30 am - 4:00 pm PST / 9:30 am- 7:00 pm EST
- Mon to Fri
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