Maintenance Operations
45
Resetting the Appliance to Factory Settings
To reset to factory settings
1.
Connect the serial cable supplied with the appliance to the serial
port on the appliance’s front panel and to a computer.
2.
On the computer, open a terminal with the following settings:
9600 bps, 8 databits, 1 stopbit, no parity.
3.
(Re)start the appliance:
•
If the appliance is powered on, press Enter, log in with the
username
root
and the password you set through the SSL VPN
Web Console (see
Changing the Admin Password in the SSL VPN
(page 27), and issue command
reboot
.
4.
Wait until a list of the appliance partitions is shown. The currently
active partition is highlighted.
5.
Press Enter. A list of available commands opens.
6.
Select
System Restore Options
and press Enter.
7.
Type
1
and press Enter to clear the settings. A confirmation
prompt is shown.
8.
Type
YES
and press Enter to perform the reset. If you decide to
cancel the operation, type
NO
and press Enter.
To use the appliance after a factory reset, you must configure it as
Note –
Perform a factory reset only if you have a specific need to do
so. Consult Stonesoft Support before performing this operation if you
are unsure of whether this operation is necessary or not.
Note –
When the appliance is powered and you need to unplug it,
always wait at least five (5) seconds before plugging in the appliance
again. Otherwise, the appliance may not have time to clear properly
and fails to start.
Caution –
Do not unplug the power from the appliance or interrupt the
reset in any way. If the reset is interrupted, the appliance may
become unusable until serviced.
