Owner’s Manual #513850 Rev.2
13
CBE Model Machines
SECTION 5
TROUBLESHOOTING
5.1 CONTROL ALARMS
When the display blinks, press the Menu button for a
second. The display will show one of the following alarms:
Thermal
Motor
Voltage
Level
Refi ll
Date
Solved
Follow the steps below to troubleshoot the alarm:
THERMAL
This alarm is generally due to the thermostat
probe. Contact a technician to troubleshoot the
machine.
MOTOR
This alarm is generally due to the motor or wiring.
Contact a technician to troubleshoot the machine.
VOLTAGE
The Voltage alarm indicates a fl uctuation of voltage
due to power surges or extension cords. Make sure
the power supply meets the requirements shown
on the nameplate on the front of the machine.
LEVEL
The Level alarm indicates that the low mix probe
is not connected properly. Make sure the probe
is installed correctly and that it makes contact to
the terminal at the bottom of the tank. Check the
metal tabs in the tank cover and make sure they
contact the probe.
REFILL
The
Refi ll alarm indicates that the product level
in the tank is below the probe and the autofi ll
system is not refi lling the tank with mix.
NOTE
The Refi ll alarm will only be displayed if an error
occurs when the Refi ll setting is On.
DATE
The Date alarm appears if there is a problem
with the date setting. A programmer module is
required to eliminate the alarm.
SOLVED
This will display after one or more alarms have
been solved.
5.2 PRESSURE SWITCH
A solid light next to the Main Power switch indicates a high
pressure condition in the refrigeration system. Follow the
instructions below to reset the pressure switch:
A.
Unplug the machine from the power source and
remove the right side panel.
B.
Check if the condenser needs to be cleaned
(Section 3.10).
C.
Make sure there is at least 10” airspace on both
sides and 12” airspace at the back.
D.
Plug the machine in and press the pressure switch
button to reset it.
E.
Install the right side panel.
F.
If the problem persists, contact a technician.
5.3 AUGERS NOT TURNING
If the machine appears to be working normally but the
augers are not turning, it is possible that the cotter pin
is broken. The cotter pin is a protective mechanism that
breaks when the torque on the motor becomes too high.
A broken cotter pin is oftentimes caused by frozen solid
product in the tank. Contact a technician to replace the
cotter pin.
WARNING
High voltage will shock, burn or cause death. The
Main Power switch must be placed in the Off posi-
tion and the power must be disconnected prior to
disassembling for servicing. Do not operate ma-
chine with the panels removed.
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