Page 41
For HELP, call 800.749.8003
T r o u b l e s h o o t i n g
If a problem arises, you can check this list for a quick solution. If this does not
resolve your problem, please call our customer care center, at 800.749.8003.
Additional information is also available at www.SterlingLeisure.com. You will
need your serial number to access this site.
Important
– Most problems can be quickly resolved by resetting the
GFCI breaker. Try this first before proceeding.
XP1 and XP2 Troubleshooting
PROBLEM
CAUSE
SOLUTION
Breaker trips
Wiring error
Spa Neutral wire not connected to GFCI
(connected to Neutral bus)
Wrong GFCI
GFCI breaker is wrong size
Circulation
pump not
running
Temperature
limit reached
This is normal. When the water temperature
is 2ºF over the set point and warmer than
95ºF, the circulation pump automatically
turns OFF to prevent overheating.
Dirty filters
Thoroughly clean filters. If problem persists,
oils may have accumulated in the hot tub.
Flush and rinse plumbing. Drain and
thoroughly clean shell (see pages 50-51).
Foamy Water
Soaps, skin
oils, or
undissolved
sanitizer
particles
Close the air control valves and allow
filtration cycle to run
Add defoamer
Drain and clean hot tub
Clean or change filters
Rinse all bathing suits before bathing
Leak
Loose
connection
Check and hand-tighten unions at heater &
pumps, or clamps on jets
Drain open
Close drain valve or replace cap
Light doesn’t
LED burnt out
Replace bulb
work
Loose wire
Check wiring harness to LED
Loose plug
Reseat L1 plug on hot tub pack
Low/no jet
Air lock
Bleed air from the system (page 38)
pressure
Dirty filter
Check and clean or replace filter
Closed jets
Open all jets by turning CCW
Closed valves
Open all T-handle shutoff valves on heater
and pumps
ACV open
Close air control valves
Low water
Fill hot tub 1” above all jets
Moved my hot
tub and now it
Wiring error at
GFCI
Check Neutral wiring of GFCI (see diagrams
on pages 10-13)
doesn’t work
No power to
hot tub
Reset circuit breakers on GFCI panel and
main circuit breaker panel
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Страница 34: ...Page 32 For HELP call 800 749 8003 ML700 Programming Summary Figure 24 8 button Programming Summary ...
Страница 38: ...Page 36 For HELP call 800 749 8003 Notes ...
Страница 55: ...Page 53 For HELP call 800 749 8003 Notes ...
Страница 61: ...Page 59 For HELP call 800 749 8003 Passion Callouts Passion Parts ...
Страница 63: ...Page 61 For HELP call 800 749 8003 Essence Callouts Essence Parts ...
Страница 65: ...Page 63 For HELP call 800 749 8003 Desire Callouts Desire Parts ...
Страница 67: ...Page 65 For HELP call 800 749 8003 Pure Callouts Pure Parts ...
Страница 69: ...Page 67 For HELP call 800 749 8003 Pristine Callouts Pristine Parts ...
Страница 72: ...6101 45th St N St Petersburg FL 33714 800 749 8003 www SterlingLeisure com ...