Fault description
Cause
Remedy
The device cannot reach all
spots.
The water circuit of the pool is
switched on.
Switch off the filter system of
the pool.
The device becomes stuck on
the drain grate.
Switch off the filter system of
the pool.
The device does not
completely move up the wall.
The filter is clogged.
Clean the filter.
Algae grows on the walls.
Clean the pool walls.
The water temperature is too
high or too low.
Operate the device at water
operating temperature (see
section "Technical data").
The tires or the cleaning roller
is/are worn.
Check the tires and the
cleaning roller for wear and
replace them if necessary.
The device is too light and
topples.
Switch off the device and let all
the air escape.
The pH value and the chlorine
quantity are not properly set.
Adjust the pH value and the
chlorine value to the correct
value (see section "Technical
data").
The device has too little
buoyancy.
Attach additional buoyancy
aids (part of the package
contents). See "Installing the
buoyancy aids".
The device does not sink.
There is air in the device.
Switch off the device and let all
the air escape.
The salt content is too high
and the device has more
buoyancy.
Set the correct salt content.
See section "Technical data".
The device rises to the surface. The device climbs too high or
there is air trapped in the
device.
Switch off the device and let all
the air escape.
The salt content is too high
and the device has more
buoyancy.
Set the correct salt content.
See section "Technical data".
The device is defective.
Contact customer service.
If the problem cannot be solved, contact the customer service listed on the last page.
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