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ERROR 
CODE

NAME

DESCRIPTION

POTENTIAL CAUSE

SOLUTION/TROUBLESHOOTING

E01

Initialization

The Table has an unknown 
position and needs to be 
initialized

 

Position error

 

New Lifting Column 

added

Initialize the Control Box.  

(see Common Procedures)

E02

Up Overload

Overload has occurred

 

Reached end stop

 

Hit obstruction

 

Remove obstruction

 

Initialize the Control Box if necessary  

(see Common Procedures)

E03

Down Overload

Overload has occurred

 

Reached end stop

 

Hit obstruction

 

Remove obstruction

 

Initialize the Control Box if necessary  

(see Common Procedures)

E16

Button Error

Illegal buttons pressed 

Hitting multiple buttons 

simultaneously

Check Controller

E08

Watchdog

Software failed to activate 
routine that checks calculations

Program fault

 

Unplug Power Cable for 15 seconds

 

Initialize the Control Box  

(see Common Procedures)

 

Replace Control Box

E09

Stack overflow

Software caused a stack 
overflow (infinite loop)

Program fault

 

Unplug Power Cable for 15 seconds

 

Initialize the Control Box  

(see Common Procedures)

 

Replace Control Box

E10

Short circuit

One of the motor outputs 
has short-circuited

 

Squeezed Low-Voltage 

Cable

 

Short in motor

 

Check Low-Voltage Cable connections

 

Isolate and replace Low-Voltage Cable

 

Isolate and replace Lifting Column

E11

Double button 
pressed

One or more buttons are 
pressed on passive matrix

Multiple buttons pressed 

on 2 different handsets.

Check Controller

E12

Cable orientation

One Low Voltage Cable is 
not mounted correctly

 

Low-Voltage Cable 

plugged upside down

 

Bad Low Voltage Cable

 

Check Low-Voltage Cable connections

 

Replace Low-Voltage Cable

E13

Position error

One Port/Channel has a 
different position than others

Too much back drive 

occurred

 

Move Table to lowest position

 

Initialize the Control Box  

(see Common Procedures)

E14

Power fail

Power failure occurred

 

Power Cord pulled during 

movement

 

Internal fault

 

Check that Power Cord is not caught, and is 

allowed to move freely

 

Plug Table into reliable 120v/240v outlet and test

 

Replace Power Cable or Control Box

E15

Port/Channel 
mismatch

Change in number of Lifting 
Columns since initialization

 

Disconnection

 

Lifting Column added

 

Check Low-Voltage Cable connections and 

integrity

 

Change Low-Voltage Cable or Lifting Column

 

Initialize the Control Box  

(see Common Procedures)

E17 
E18 
E19

Port/Channel  
1, 2, 3 missing 
respectively

Port/Channel 1, 2, 3 are 
detected missing respectively

Disconnection

 

Check Low-Voltage Cable connections and 

integrity

 

Change Low-Voltage Cable or Lifting Column

 

Initialize the Control Box  

(see Common Procedures)

SERIES 7 TABLE ERROR CODES

Error codes are only available with the 3-Preset Programmable with Digital Display Controller.

IMPORTANT NOTE:

 This guide applies to models shipped prior to December 2015 only.

6

Содержание 7 series

Страница 1: ...Table motion and synchronizes motion of the individual Lifting Columns The Control Box will shut down the entire table if a fault is detected For example if one Lifting Column is binding or trapped it will draw significantly more current than the other Lifting Column and the Control Box will shut down the entire Table to prevent further damage The Controller is the user interface to the Table and ...

Страница 2: ...w Voltage Cables are any of the pins in the connectors damaged or not making contact see Fig 2 on page 5 Step 3 Obtain a Control Box Controller Power Cable and Low Voltage Cable that are known to work Step 4 Using the known good components test the Lifting Columns one by one see Common Procedures Replace any faulty Lifting Columns Between each of the following steps be sure to initialize the Contr...

Страница 3: ...via the software in the Control Box Operate the Table all the way up and down to confirm proper function TEST INDIVIDUAL LIFTING COLUMNS Lifting Columns can be operated individually even if they are not assembled to a table Obtain a Control Box that is known to work Be sure the Control Box is unplugged or plugged in but in Standby mode Connect the Low Voltage Cable of the targeted Lifting Column t...

Страница 4: ...inside multi pin connectors Low Voltage Cable connector Ensure the table is in Standby mode 10 seconds of inactivity Unplug each multi pin connection point and inspect the pins Are they all straight and making good contact If not try using a pushpin to straighten them see Fig 2 on page 5 Otherwise replace necessary components with undamaged versions Damaged Lifting Column wiring harness Carefully ...

Страница 5: ... Because another Lifting Column may have the same problem at a different height Lifting Columns are not parallel with one another causing them to bind First ensure that glides are properly adjusted and the Table is level Loosen but do not remove all of the screws attaching the Lifting Columns to the worksurface For Series 7 Tables ensure Stretcher is fully seated in the backs of the Lifting Column...

Страница 6: ...sed One or more buttons are pressed on passive matrix Multiple buttons pressed on 2 different handsets Check Controller E12 Cable orientation One Low Voltage Cable is not mounted correctly Low Voltage Cable plugged upside down Bad Low Voltage Cable Check Low Voltage Cable connections Replace Low Voltage Cable E13 Position error One Port Channel has a different position than others Too much back dr...

Страница 7: ...rt Channel 1 2 3 4 respectively Hit obstruction Remove obstruction Initialize the Control Box if necessary see Common Procedures E40 E41 E42 E43 Port Channel 1 2 3 4 SLS respectively Safety limit switch activated on Port Channel 1 2 3 4 respectively Hit obstruction Remove obstruction Initialize the Control Box if necessary see Common Procedures E44 E45 E46 E47 Port Channel 1 2 3 4 direction respec...

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