ERROR
CODE
NAME
DESCRIPTION
POTENTIAL CAUSE
SOLUTION/TROUBLESHOOTING
E01
Initialization
The Table has an unknown
position and needs to be
initialized
•
Position error
•
New Lifting Column
added
Initialize the Control Box.
(see Common Procedures)
E02
Up Overload
Overload has occurred
•
Reached end stop
•
Hit obstruction
•
Remove obstruction
•
Initialize the Control Box if necessary
(see Common Procedures)
E03
Down Overload
Overload has occurred
•
Reached end stop
•
Hit obstruction
•
Remove obstruction
•
Initialize the Control Box if necessary
(see Common Procedures)
E16
Button Error
Illegal buttons pressed
Hitting multiple buttons
simultaneously
Check Controller
E08
Watchdog
Software failed to activate
routine that checks calculations
Program fault
•
Unplug Power Cable for 15 seconds
•
Initialize the Control Box
(see Common Procedures)
•
Replace Control Box
E09
Stack overflow
Software caused a stack
overflow (infinite loop)
Program fault
•
Unplug Power Cable for 15 seconds
•
Initialize the Control Box
(see Common Procedures)
•
Replace Control Box
E10
Short circuit
One of the motor outputs
has short-circuited
•
Squeezed Low-Voltage
Cable
•
Short in motor
•
Check Low-Voltage Cable connections
•
Isolate and replace Low-Voltage Cable
•
Isolate and replace Lifting Column
E11
Double button
pressed
One or more buttons are
pressed on passive matrix
Multiple buttons pressed
on 2 different handsets.
Check Controller
E12
Cable orientation
One Low Voltage Cable is
not mounted correctly
•
Low-Voltage Cable
plugged upside down
•
Bad Low Voltage Cable
•
Check Low-Voltage Cable connections
•
Replace Low-Voltage Cable
E13
Position error
One Port/Channel has a
different position than others
Too much back drive
occurred
•
Move Table to lowest position
•
Initialize the Control Box
(see Common Procedures)
E14
Power fail
Power failure occurred
•
Power Cord pulled during
movement
•
Internal fault
•
Check that Power Cord is not caught, and is
allowed to move freely
•
Plug Table into reliable 120v/240v outlet and test
•
Replace Power Cable or Control Box
E15
Port/Channel
mismatch
Change in number of Lifting
Columns since initialization
•
Disconnection
•
Lifting Column added
•
Check Low-Voltage Cable connections and
integrity
•
Change Low-Voltage Cable or Lifting Column
•
Initialize the Control Box
(see Common Procedures)
E17
E18
E19
Port/Channel
1, 2, 3 missing
respectively
Port/Channel 1, 2, 3 are
detected missing respectively
Disconnection
•
Check Low-Voltage Cable connections and
integrity
•
Change Low-Voltage Cable or Lifting Column
•
Initialize the Control Box
(see Common Procedures)
SERIES 7 TABLE ERROR CODES
Error codes are only available with the 3-Preset Programmable with Digital Display Controller.
IMPORTANT NOTE:
This guide applies to models shipped prior to December 2015 only.
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