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TROUBLESHOOTING: CAUSES AND SOLUTIONS 

PROBLEM ILLUSTRATIONS

PROBLEM

POTENTIAL CAUSE

POTENTIAL SOLUTION

Table does not go 
through full range  
of motion

Re-synchronize Table

Refer to synchronization procedure. 

(see Common Procedures)

Faulty Lifting Column

Test Lifting Columns individually (see Common Procedures),  
and replace any faulty Lifting Columns. Be sure to test all Lifting 
Columns! Why? Because another Lifting Column may have the same 
problem at a different height.

Lifting Columns not 
synchronized (one is 
higher than the other)

Re-synchronize Table

Refer to synchronization procedure. 

(see Common Procedures)

Faulty Lifting Column

Test Lifting Columns individually 

(see Common Procedures)

,  

and replace any faulty Lifting Columns. Be sure to test all Lifting 
Columns! Why? Because another Lifting Column may have the same 
problem at a different height.

Table movement  
is not smooth;  
Lifting Columns jerk  
or hop while raised  
or lowered

Faulty Lifting Column

Test Lifting Columns individually 

(see Common Procedures)

,  

and replace any faulty Lifting Columns. Be sure to test all Lifting 
Columns! Why? Because another Lifting Column may have the same 
problem at a different height.

Lifting Columns are not 
parallel with one another, 
causing them to bind

First ensure that glides are properly adjusted, and the Table is level.

Loosen (but do not remove) all of the screws attaching the Lifting 
Columns to the worksurface. 

For Series 7 Tables, ensure Stretcher is fully-seated in the backs of 
the Lifting Columns.

Operate the Table through a complete up-down cycle and then  
re-tighten worksurface attachment screws. 

Still binding? Take everything off the Table, flip it upside down, and 
remove the worksurface screws completely. Run the Table through 
another up-down cycle. The position of the Lifting Columns may shift 
slightly; re-install worksurface screws in the adjusted position.

Error Code shown 
on Digital-Display 
Controller

Refer to Error Code listing

Follow instructions on Error Code listing; is table functioning 
normally? Try initializing the Control Box. 

(see Common Procedures)

Fig. 1

 

- Power Cable not fully seated 

in Control Box

Fig. 2

 

- Damaged pins in the  

Low-Voltage wiring connectors

Fig. 3

 

- Frayed/damaged Low Voltage 

Cables (damaged Lifting Column wiring 
harness shown)

WRONG

CORRECT

DAMAGED

CORRECT

DAMAGED

IMPORTANT NOTE:

 This guide applies to models shipped prior to December 2015 only.

5

Содержание 7 series

Страница 1: ...Table motion and synchronizes motion of the individual Lifting Columns The Control Box will shut down the entire table if a fault is detected For example if one Lifting Column is binding or trapped it will draw significantly more current than the other Lifting Column and the Control Box will shut down the entire Table to prevent further damage The Controller is the user interface to the Table and ...

Страница 2: ...w Voltage Cables are any of the pins in the connectors damaged or not making contact see Fig 2 on page 5 Step 3 Obtain a Control Box Controller Power Cable and Low Voltage Cable that are known to work Step 4 Using the known good components test the Lifting Columns one by one see Common Procedures Replace any faulty Lifting Columns Between each of the following steps be sure to initialize the Contr...

Страница 3: ...via the software in the Control Box Operate the Table all the way up and down to confirm proper function TEST INDIVIDUAL LIFTING COLUMNS Lifting Columns can be operated individually even if they are not assembled to a table Obtain a Control Box that is known to work Be sure the Control Box is unplugged or plugged in but in Standby mode Connect the Low Voltage Cable of the targeted Lifting Column t...

Страница 4: ...inside multi pin connectors Low Voltage Cable connector Ensure the table is in Standby mode 10 seconds of inactivity Unplug each multi pin connection point and inspect the pins Are they all straight and making good contact If not try using a pushpin to straighten them see Fig 2 on page 5 Otherwise replace necessary components with undamaged versions Damaged Lifting Column wiring harness Carefully ...

Страница 5: ... Because another Lifting Column may have the same problem at a different height Lifting Columns are not parallel with one another causing them to bind First ensure that glides are properly adjusted and the Table is level Loosen but do not remove all of the screws attaching the Lifting Columns to the worksurface For Series 7 Tables ensure Stretcher is fully seated in the backs of the Lifting Column...

Страница 6: ...sed One or more buttons are pressed on passive matrix Multiple buttons pressed on 2 different handsets Check Controller E12 Cable orientation One Low Voltage Cable is not mounted correctly Low Voltage Cable plugged upside down Bad Low Voltage Cable Check Low Voltage Cable connections Replace Low Voltage Cable E13 Position error One Port Channel has a different position than others Too much back dr...

Страница 7: ...rt Channel 1 2 3 4 respectively Hit obstruction Remove obstruction Initialize the Control Box if necessary see Common Procedures E40 E41 E42 E43 Port Channel 1 2 3 4 SLS respectively Safety limit switch activated on Port Channel 1 2 3 4 respectively Hit obstruction Remove obstruction Initialize the Control Box if necessary see Common Procedures E44 E45 E46 E47 Port Channel 1 2 3 4 direction respec...

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