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TROUBLESHOOTING GUIDE

If you are having problems with your appliance, please use our troubleshooting guide below. If you 

are unable to resolve the issue using this guide, please ring our Customer Service Department on 

0844 848 5861. Please have the model code and purchase information available.

DESCRIPTION

POSSIBLE CAUSE

SOLUTION

Appliance does not 

start

Door is not closed properly.  Close the door properly and restart.
Clothes are stuck.

Check the laundry.

Door can’t be opened Safety protection is 

activated.

Disconnect the power and restart.

Water leakage

Connections are not tight 

enough.

Check and fasten the water inlet pipe.

Check and clean the outlet hose.

Detergent residues 

in the detergent 

dispenser

Detergent is damp and/or 

clotted.

Clean and wipe the detergent dispenser 

dry.

Indicator or display 

does not work

PC board or harness have 

connection problems.

Switch off the power and check if the 

mains plug is connected properly.

Abnormal noise

Fixing bolts still in place. 

Check if the fixing bolts have been 

removed.

Floor is not solid or level.

Make sure the appliance is installed on a 

solid and level floor.

ERROR CODES

DESCRIPTION

POSSIBLE CAUSE

SOLUTION

Door is not closed properly

Close the door properly and restart.

Water injecting problem 

during wash cycle.

Check if the water pressure is high enough. 

Straighten the water pipe. Clean the inlet 

valve filter.

Overtime water draining

Check the drain hose for blockage.

Water overflow

Restart the appliance.

Others

Restart the appliance. If problem persists, 

please contact customer service.

WARNING! Risk of electric shock

•  Never try to repair an appliance which is defective of presumed to be defective.

•  You may put your own and future users’ lives in danger. Only authorised technicians are 

allowed to carry out this repair work.

•  Improper repair will void the warranty and subsequent damages won’t be covered.

Содержание BIW0814

Страница 1: ...00RPM WASHING MACHINE Instruction Manual Please read these instructions carefully before use and retain for future reference Before switching on your appliance Always check for any damage that may have been caused in transit ...

Страница 2: ...ve Transport Bolts 8 Leveling the Washing Machine 8 Connect the Water Supply Hose 8 Built in Installation 9 12 Operating Instructions 13 23 Calibration 13 Before Each Wash 14 Detergent Dispenser 15 Detergent Recommendation 16 Control Panel 17 Programs 18 21 Functions 22 23 Cleaning Maintenance 24 25 Troubleshooting Guide Error Codes 26 Disposal Information 27 ...

Страница 3: ...afe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Children should be supervised so that they do not play with the appliance Children 3 years and under shall be kept away from the appliance or be continuously supervised Animals and children may climb into the machine Check the machin...

Страница 4: ...ccordance with the local regulations Water and electrical connections must be carried out by a qualified technician in accordance with the manufacturer s instructions and local safety regulations WARNING Don t use multiple plugs or extension cords The appliance must not have an external switching device such as a timer or connected to a circuit that is regularly switched on and off Do not pull the...

Страница 5: ...manufacturer its service agent or a qualified technician in order to avoid a hazard The manufacturer will not be held responsible for any damages caused due to attempted repairs carried out by unqualified persons TRANSPORT Before Transport Bolts shall be reinstalled to the machine by a qualified technician Accumulated water shall be drained out of the machine CAUTION This appliance is heavy Transp...

Страница 6: ...rt Hole Plug Supply Hose Cold Water Drain Hose Support Supply Hose Hot Water Instruction Manual TECHNICAL SPECIFICATION Model BIW0814 Power Supply 220 240V 50Hz MAX Current 10A Standard Water Pressure 0 05MPa 1MPa Washing Capacity 8 0kg Dimensions mm H 825 x W 595 x D 540 Net Weight 63kg Rated Power 1950W ...

Страница 7: ...emission class b spinning phase B d Off Mode W if applicable 0 50 Standby Mode W if applicable 1 00 Delay Start W if applicable 4 00 Networked standby W if applicable N A Minimum duration of the guarantee offered by the supplier a c This product has been designed to release silver ions during the washing cycle NO Additional information Weblink to the supplier s website where the information in poi...

Страница 8: ...material e g Films Styrofoam can be dangerous for children There is a risk of suffocation Keep all packaging well away from children 1 Remove the cardboard box and Styrofoam packing 2 Lift the washing machine and remove the base packaging Make sure the small triangle foam a is removed with the bottom packaging together If not lay the unit down on the side surface and remove it manually 3 Remove th...

Страница 9: ...apter Do not kink crush or modify water inlet hose Connect the water supply hose to the water inlet valve and a water tap with cold water as indicated NOTE Connect manually do not use tools Check if the connections are tight DRAIN HOSE WARNING Do not kink or protract the drain hose Position drain hose properly otherwise damage might be a result of water leakage Connect the end of the drain hose as...

Страница 10: ...apping screws M5 12 Hinges Counter magnet Spacer Fixed position paper Tools Required not supplied Screw driver Automatic driver Ruler Pencil Install Steps Overview Preparation and assembly of the door The door opens from left to right The door opens from right to left ...

Страница 11: ...ce the opening direction of the door has been decided fix the corresponding position paper accordingly 2 Drill holes in the door 3 Install the hinges and spacer to the door and then fix the door to the machine ...

Страница 12: ...s are placed in either of the two recesses on the back of the machine This will help to prevent the hoses from becoming kinked or trapped 4 Install the counter magnets 5 Check that the door opens and closes correctly before using the appliance for the first time ...

Страница 13: ... consumption saving you money and time For this reason it s recommended to calibrate the appliance for best use 1 Remove all accessories from the drum and close the door 2 Insert the mains plug to the socket 3 Switch on the washing machine and press Speed and Delay simultaneously for 10 seconds until t19 is displayed 4 Press to start the appliance and wait till is displayed 5 The machine MFG60 S12...

Страница 14: ...ble for machine washing Check the care label Sort laundry according to color and textile type Take all items out of pockets Tie together long textile strips and belts close zips and buttons Put small items into a laundry bag Turn easy piling and long pile fabric inside out WARNING Do not wash or dry articles that have been cleaned in washed in soaked in or dabbed with combustible or explosive subs...

Страница 15: ...cleaning purposes DETERGENT DISPENSER CAUTION Detergent only needs to be added in compartment I after selecting pre wash function Program Quick 15 Rapid 45 20 C Jeans Eco 40 60 Intensive Rinse Spin Spin Only Program Baby Care Wool Delicate Mixed Synthetic Sports Cotton Required Optional ...

Страница 16: ...uted in some water before pouring it into the detergent dispenser to avoid he inlet getting blocked and thus causing a water overflow Please choose a suitable type of detergent to ensure maximum washing performance and minimum water and energy consumption To achieve the best cleaning result a proper detergent dosing is important Use a reduced detergent amount if the drum is not filled completely A...

Страница 17: ...ted 2 Start Pause Press this button to start or pause the washing cycle 4 Programs Available according to the laundry type 5 Display The display shows the settings estimated time remaining options and status messages for your machine The display will remain on through the cycle A Wash Time Delay Time Speed Error End B Door Lock D Pre Wash C Extra Rinse E Child Lock A B D C E ...

Страница 18: ...0 1400 Quick 15 2 0 0 15 Rapid 45 2 0 0 45 20 C 4 0 1 01 Jeans 8 0 1 45 Eco 40 60 8 0 3 35 Intensive 8 0 3 48 Rinse Spin 8 0 0 20 Spin Only 8 0 0 12 Baby Care 8 0 1 43 Wool 2 0 1 07 Delicate 2 5 0 50 Mixed 8 0 1 20 Synthetic 4 0 3 18 Sports 4 0 1 11 Cotton 8 0 3 49 ...

Страница 19: ...ning to EN 60456 2016 prA2019 With EU 2019 2014 EU 2019 2023 The EU energy efficiency class is B Energy test program ECO 40 60 Other as the default Half load for 8 0Kg machine 4 0Kg Quarter load for 8 0Kg machine 2 0Kg 1 The highest temperature reached by the laundry in the wash cycle for at least 5 minutes 2 Residual moisture after the wash cycle in water content percentage and the spin speed at ...

Страница 20: ...se for washing mixed loads 20 Use for washing brightly colored clothes as it can protect the colors better Sports Use for washing the active wear Quick 15 Extra short program which is suitable for washing small amounts of lightly soiled laundry Delicate Use for washing delicate washable textiles e g made of silk satin synthetic fibres or blended fabrics Wool Use for washing hand or machine washabl...

Страница 21: ...e Spin 1000 1000 Delay Extra Rinse Spin Only 1000 1000 Delay Baby Care 60 800 800 Delay Pre Wash Extra Rinse Wool 40 600 600 Delay Extra Rinse Delicate 30 600 600 Delay Extra Rinse Mixed 40 800 800 Delay Pre Wash Extra Rinse Synthetic 40 800 1200 Delay Pre Wash Extra Rinse Sports 40 800 800 Delay Pre Wash Extra Rinse Cotton 40 800 1400 Delay Pre Wash Extra Rinse NOTE For the maximum spin speed pro...

Страница 22: ... there is any break in the power supply while the machine is operating a special memory stores the selected program and when the power is restarted press the On Off button the program will continues Pre Wash The Prewash function provides an extra wash before the main wash Extra Rinse The laundry will undergo an extra rinse once selected Speed Press the button to change the spin speed Temp When nee...

Страница 23: ...lert sounds CAUTION Press both buttons for 3sec to unlock the machine The Child Lock will lock all buttons except On Off Mute the alert sound On Off Start Pause Press the Temp button for 3sec the alert sound is mute CAUTION After muting the alert sound function the sounds will not be activated any more ...

Страница 24: ...el wool for cleaning the drum NOTE Keep any laundry away from the machine while cleaning the drum CLEANING THE DOOR SEAL AND GLASS Wipe the glass and seal after each wash to remove lint and stains If lint builds up it can cause leakages Remove any coins buttons and other objects from the seal after each wash Clean the Door Seal and Glass every month to ensure the normal operation of the appliance ...

Страница 25: ...e the normal operation of the appliance CLEANING THE DRAIN PUMP FILTER WARNING Be careful of the hot water Allow detergent solution to cool down Unplug the machine to avoid electrical shock before washing The drain pump filter can filter yarns and small foreign matters from the wash cycle Clean the filter periodically to ensure the normal operation of the machine Clean the filter periodically ever...

Страница 26: ...r harness have connection problems Switch off the power and check if the mains plug is connected properly Abnormal noise Fixing bolts still in place Check if the fixing bolts have been removed Floor is not solid or level Make sure the appliance is installed on a solid and level floor ERROR CODES DESCRIPTION POSSIBLE CAUSE SOLUTION Door is not closed properly Close the door properly and restart Wat...

Страница 27: ...s must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment The crossed out wheeled bin symbol on the product reminds you of your obligation that when you dispose of the appliance it must be separately collected Consumers should contact their local authority or retailer for information concer...

Страница 28: ...0844 848 5861 38 Bluestem Road Ransomes Europark Ipswich IP3 9RR ...

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