
10 | Premium Charger Care
Premium Charger Troubleshooting Guide
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
No LED
indicator
when hearing
aids are
inserted into
the charging
port/post
Incorrect
hearing aid
orientation
Reposition your hearing
aids in the charging port/
post�
Depleted on-
board battery
Connect the power supply
cord to your premium
charger and plug it into
the wall� The on-board
battery LEDs will turn
on for a few seconds to
indicate connection to the
power source� If they do
not, contact your hearing
professional�
Red blinking
LED next
to charging
port/post
Fault occurred
Remove your hearing aids
from the charging port/
post, wait until the LED
turns off, then re-insert�
If the red blinking LED
persists, contact your
hearing professional�
While
charging
hearing aids,
no LEDs are
illuminated
On-board
battery save
mode
To illuminate LEDs,
remove hearing aid from its
charging port/post for three
seconds, then re-insert it�
LEDs will remain illuminated
for 10 seconds�
Troubleshooting Guides | 11
Premium Charger Care
• Keep your charger clean� Heat, moisture and
foreign materials can result in poor performance�
– Using the provided cleaning brush keep
the charging ports/posts and hearing aid
microphones clear of debris�
– Do not use water, solvents or cleaning fluids
to clean the charger�
– Keep lid closed as much as possible to avoid
dust and debris build-up�
– Store your charger in a clean and dry location,
such as a dresser or shelf rather than the
bathroom or kitchen�
• To ensure the longest life of your rechargeable
hearing aid batteries and the batteries in your
premium charger:
– Fully charge hearing aid batteries every night�
– Do not expose to excess heat, i�e� do not store
on a window sill or in a hot car�
Содержание Premium Custom Charger
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