4
Every digital set-top box has a designated Smart Card which can be found in the Smart Card
slot in the front of the digital set-top box.
The Smart Card is used to store data of your unique customer subscription package. It also
allows StarHub to provide 'live' updates of programme rights and other application data
directly to your digital set-top box.
How To Insert
If you are inserting your Smart Card, please follow the directional
arrow indicated on the Smart Card. If your Smart Card is not
inserted correctly, an error message will appear on your TV screen.
IMPORTANT
Please keep the Smart Card in its slot at all times. Removal of Smart Card can lead to
disruption of programmes or interruption of regular software updates from StarHub.
Should you suspect that your Smart Card is faulty, do not attempt to service it yourself. For
assistance, please contact our Customer Care at 1633.
Getting Started
Smart Card
Smart Card Slot
To avoid service disruption, please do not
remove this smart card from the slot.
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