65
DIAL-UP EFTPOS MERCHANT OPERATING GUIDE
TROUBLE SHOOTING
CoDe
DisPlay
Cause/aCTioN
59
CANNOT PAY
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
61
CANNOT PAY
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
62
CANNOT PAY
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
65
CANNOT PAY
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
75
CANNOT PAY
●
Retry the transaction.
●
If the transaction is declined again, obtain
another form of payment.
●
Advise cardholder to contact card issuer.
90
PLEASE RETRY
●
Retry the transaction.
●
If the transaction is declined again, obtain
another form of payment.
●
Advise cardholder to contact card issuer.
91
ISSUER NOT
AVAILABLE
●
Bank is unavailable; retry the transaction.
●
If the transaction is declined again follow manual
fall back procedures as explained in section 8.2.
94
CANNOT PAY
●
Obtain another form of payment.
●
Advise cardholder to contact card issuer.
97
SETTLE NOT
AVAILABLE
●
A settlement has been processed in the last
24 hours, or the settlement is being attempted
between 9.30pm and 11.00pm (AEST).
●
Retry during settlement hours, making sure 24
hours have elapsed since the previous settlement.
98
SYSTEM ERROR
●
Turn terminal off, then back on, and retry the
transaction.
●
Contact the Helpdesk if the problem persists.
TC
DECLINED TC
●
Retry the transaction, selecting a different account.
●
If the transaction is declined again, obtain
another form of payment.
●
Advise cardholder to contact card issuer.
Содержание eftpos
Страница 1: ...Dial up EFTPOS Merchant Operating Guide...
Страница 48: ...46 DIAL UP EFTPOS MERCHANT OPERATING GUIDE REPORTING FUNCTIONS Settlement Report EFTPOS FROM ST GEORGE WSB...
Страница 51: ...49 DIAL UP EFTPOS MERCHANT OPERATING GUIDE REPORTING FUNCTIONS Tip Report EFTPOS FROM ST GEORGE...
Страница 53: ...51 DIAL UP EFTPOS MERCHANT OPERATING GUIDE REPORTING FUNCTIONS Receipt Reprint EFTPOS FROM ST GEORGE...
Страница 57: ...55 DIAL UP EFTPOS MERCHANT OPERATING GUIDE REPORTING FUNCTIONS Transaction Log EFTPOS FROM ST GEORGE WSB...
Страница 70: ...68 DIAL UP EFTPOS MERCHANT OPERATING GUIDE Notes...
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