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Warranty
Warranty
Warranty
Limited Lifetime Warranty - North American Customers Only
The SRM Training Systems Limited Lifetime Warranty for the structural and electronic components of your new SRM PowerMeter and SRM PowerControl. This
Limited Lifetime Warranty (“Warranty”) is only valid in the Continental United States, Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands. The Warranty is only
available to the original consumer/purchaser of the product and not transferable.
SRM warrants that the structural and electronic components of the SRM PowerMeter and SRM PowerControl are free of defects in workmanship and materials for
the lifetime of the product to the original consumer/ purchaser. The Warranty does not extend to the battery or power supply. This Warranty is expressly limited to the
repair or replacement of the structural or electronic components of an SRM PowerMeter or SRM PowerControl at the sole option of SRM.
To make a claim under this Warranty, proof of purchase must be provided. The product must also be registered with SRM USA before a warranty claim may be
processed. Thus, it is important to register your SRM PowerMeter or SRM PowerControl upon purchase of the product with SRM USA.
This Warranty does not apply to 1) normal wear and tear; 2) products improperly installed; 3) any product that has been subject to abuse,misuse, neglect, alteration,
abnormal use or accident; 4) any defects or damage directly or indirectly caused by the unauthorized replacement parts and/or service performed by unauthorized
dealers or personnel; 5) batteries; 6) accessories such as USB cable, wall-chargers, handlebar mounts/clips, cadence and magnets; 7) crank arms, chain rings or chain
ring screws/bolts (these products shall be covered by the stated warranty of the original manufacturers); and 8) any upgrades or changes to the new SRM PowerMeter
or SRM PowerControl.
THE WARRANTY AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE TO THE ORIGINAL CONSUMER/ PURCHASER AND IN LIEU OF ALL OTHER WARRANTIES
EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT WILL SRM USA BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE,
MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCTS. NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES AND THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
To process a warranty claim, please contact SRM USA at 720 W. Monument Street, Colorado Springs, CO 80904, 719.266.4127 or fax 719.266.4284, and provide your
proof of purchase and registration of product.