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Problem
Cause
Action
Machine will not start
Not Connected to power source
Voltage too low
Defective switch
Check power source connection and
lighted plug
Have electrician check outlet
Contact Square Scrub dealer
Runs erratically
Low voltage from excessive
length or undersized
extension cord
Defective start switch
Defective motor low voltage
Use 10 gauge extension cord
Not more than 25’ long
Contact Square Scrub dealer
Contact Square Scrub dealer
Fuse/Circuit Breaker Trips
Low voltage
Low input volts
Allow the motor to cool. The circuit
breaker is a red button on the side of
the motor that will reset when pressed.
Eliminate extension cord.
Locate power cord closer to work site.
Have voltage checked by
electrician.
Machine pulls hard to one side
Note:
The rubber isolators on the EBG are
considered wear items. It is recommended to
replace the entire set of all four isolators once
per year (or sooner under heavy use) to prevent
failure and damage to the machine.
Worn Pad
Rubber isolators are worn out
Rotate pad 180 degrees
Flip pad over
Replace Pad
Replace isolators
Machine is noticeably louder than
it was when originally purchased
Rubber isolators worn
Removable weights not secured
Replace isolators
Tighten knobs on removable weights
Troubleshooting
SQUARE SCRUB 3 YEAR LIMITED WARRANTY
On all machines built on or after November 1, 2014.
General
This Square Scrub EBG Series Floor Preparation Machine is warranted to be free from defects in materials and
workmanship under normal use and service for a period of three years on machine frame and base as well as on
all parts and labor when operated and maintained in accordance with Square Scrub Maintenance and Operating
Instructions. The warranty will commence on the purchase date by the original end user from an authorized Square
Scrub agent and is subject to proof of purchase. If proof of purchase cannot be provided, the warranty shall begin
from the date of shipment to an authorized Square Scrub distributor. Parts replaced or repaired under warranty are
guaranteed for the remainder of the original warranty period. The warranty period is subject to the conditions stated
below.
Disqualifications
This warranty shall not apply to repairs resulting from accidents or misuse, damage in transit, overloading the
capacity of the machine, damage resulting from lack of proper maintenance or care as described in the Maintenance
Schedule and General Operating Instructions listed in the Owner’s Manual. Minor adjustments, not related to the
replacement of parts, are not covered. Repairs or alterations made by an organization other than the factory or an
Authorized Service Center are not covered and will void warranty as it relates to the parts or systems repaired or
altered by the non-authorized organization.
Product Exceptions & Exclusions
• Machine Cord
• Blue Driver Pad (shipped with machine)
• Grip Face
• Capacitor failure resulting from machine use in insufficient power settings
• Rubber Isolators
• Eccentric Assembly (includes bearing)
If a difficulty develops with the product, contact your local Square Scrub dealer or call Square Scrub at
800.557.6822. Only Square Scrub can authorize repairs under warranty. Square Scrub may elect to require the
return of components to validate a claim. Any defective part to be returned must be shipped freight prepaid to an
authorized Square Scrub Distributor/Service Center or to the Square Scrub factory. No travel coverage is extended on
warranty repairs.
90 Day Warranty Extension Available
Upon receipt of the Machine Registration, Square Scrub will extend the warranty coverage period by 90 days, from
the date of purchase, by the original end user. To qualify, machines must be registered within 30 days of warranty
inception.
Square Scrub’s liability under this warranty is limited to repair of the product and/or replacement of parts and is
given to purchaser is lieu of all other remedies, including INCIDENTAL AND CONSEQUENTIAL DAMAGES. THERE ARE NO
EXPRESS WARRANTIES OTHER THAN THOSE SPECIFIED HEREIN. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND
THE DESCRIPTION OF THE FACE HEREOF. NO WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTY OF
MERCHANTABILITY, SHALL BE IMPLIED.
Square Scrub
800-557-6822
www.squarescrub.com
Machine Serial #:_____________________
Date of Purchase:_____________________
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