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How to unlock your phone.
If you received your phone in the mail, you need to unlock it
before you can begin making calls. Just follow these simple steps:
1. Turn on your phone.
2. Press the
under [UNLOCK].
3. Enter your four-digit lock code. (This code typically is the last
four digits of your Sprint PCS Phone Number, Social Security
number or tax ID number. If none of these work, call
Sprint PCS Customer Care at 1-888-211-4PCS (4727). In
Southern California, call 1-800-455-4551.)
How to get help.
If you need help with this or anything else, we hope you’ll call
Sprint PCS Customer Care at 1-888-211-4PCS (4727). In
Southern California, call 1-800-455-4551. You also can press
from your activated Sprint PCS Phone
(in Southern California, press
). A
Sprint PCS Customer Advocate will answer (24 hours a day) and
be happy to assist you.
Our services are provided to you under certain terms and
conditions – all of which are listed in the brochures included in
the box your phone came in.
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