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44 Section 4B: Manufacturer’s Warranty
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS
AMERICA, LLC (“SAMSUNG”) warrants to the original purchaser
(“Purchaser”) that SAMSUNG’s base station and accessories (“Products”)
included in this package are free from defects in material and
workmanship under normal use and service for the period commencing
upon the date of purchase and continuing for the following specified
period of time after that date:
Base Station 1 Year
External GPS Antenna 1 Year
Other Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper
use of Product by Purchaser. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abuse, neglect,
unusual physical, electrical or electromechanical stress, or modification of
any part of Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made illegible; (c) any
plastic surfaces or other externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions resulting from the use of
Product in conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or damage
from improper testing, operation, maintenance, installation, or
adjustment; (f) installation, maintenance, and service of Product, or (g)
Product used or purchased outside the United States or Canada.
What are SAMSUNG’s Obligations? During the applicable warranty period,
SAMSUNG will repair or replace, at SAMSUNG’s sole option, without
charge to Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return Product to an
authorized service facility in an adequate container for shipping,
accompanied by Purchaser’s sales receipt or comparable substitute proof
of sale showing the date of purchase, the serial number of Product and the
sellers’ name and address. To obtain assistance on where to deliver the
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt,
SAMSUNG will promptly repair or replace the defective Product.