PCS 580
4
PCS 580 Quick Reference Guide Version 3.2/0110/1
Transferring a Call
Announced Transfer
Announced Transfer
Place the call on hold by pressing the New Call icon
Dial the internal or external number
Wait for the call to be answered and announce the intended
transfer
To transfer the original call,
replace your handset (if you are using the handset)
or press the Transfer icon
OR OR
To return to the original call,
press the Hang Up icon,
or wait for the destination to hang up
OR OR
To return to the original call and place the second call on hold,
press the Switch icon to toggle between the two calls.
To connect the two calls,
replace your handset (if you are using the handset)
or press the Transfer icon
Blind Transfer
Blind Transfer (un-announced transfer)
Place the call on hold by pressing the New Call icon
Dial the internal or external number
To complete the transfer,
replace your handset (if you are using the handset)
or press the Transfer icon
Transfer to voicemail
Transferring a Call to a colleague’s voicemail
Place the call on hold by pressing the New Call icon
Dial the internal number
Press the Leave Msg icon
To complete the transfer,
replace your handset (if you are using the handset)
or press the Transfer icon