Customer Service 1-888-707-1880
Dyaco Canada Inc. 2016
Email: [email protected]
39
SERVICE CHECKLIST - DIAGNOSIS GUIDE
Before contacting your dealer for aid, please review the following information. It may save you
both time and expense. This list includes common problems that may not be covered under the
treadmill's warranty.
PROBLEM
SOLUTION/CAUSE
Display does not light
1. Tether cord not in position.
2. Circuit breaker on front grill tripped. Push circuit
breaker in until it locks.
3. Plug is disconnected. Make sure plug is firmly
pushed into AC household wall outlet.
4. Household circuit breaker may be tripped.
5. Treadmill defect. Contact your dealer.
Tread-belt does not stay centred
Treadmill belt hesitates when
walked/run on
Motor is not responsive after
pressing start
Treadmill will only achieve
approximately 12 KPH (7 MPH) but
shows higher speed on display
Tread-belt stops quickly/suddenly
when tether cord is pulled
The user may be walking while favouring or putting
more weight on either the left or right foot. If this
walking pattern is natural, track the belt slightly off-
center to the side opposite from the belt movement.
See
General Maintenance
section on
Tread-belt Tension
. Adjust as necessary.
1. If the belt moves but stops after a short time
and the display shows "E1", run calibration.
2. If you press start and the belt never moves,
then the display shows E1, contact service.
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required, it
should be as short as possible and heavy duty
14 gauge minimum. Low household voltage.
Contact an electrician or your dealer. A minimum
of 110 volt AC current is required.
High belt/deck friction. See
General Maintenance
section on lubrication.
Treadmill trips on board 15 amp circuit
High belt/deck friction. See
General Maintenance
Computer shuts off when console is
touched (on a cold day) while
walking/running
Treadmill may not be grounded. Static electricity is
"crashing" the computer. Refer to
Grounding
Instructions
.
House circuit breaker trips, but not
the treadmill circuit breaker
Check that the treadmill is the only object in the circuit.
See "Important Electrical Information" in the front of
this manual for more details.
