Customer Service 1-888-707-1880
Dyaco Canada Inc. 2016
Email: [email protected]
37
SERVICE CHECKLIST -
DIAGNOSIS GUIDE
Before contacting your dealer for aid, please review the following information. It may save you
both time and expense. This list includes common problems that may not be covered under the
treadmill’s warranty.
PROBLEM SOLUTION/CAUSE
Display does not light
1. Tether cord not in position.
2. Circuit breaker on front grill tripped. Push circuit
breaker in until it locks.
3. Plug is disconnected. Make sure plug is firmly
pushed into AC household wall outlet.
4. Household circuit breaker may be tripped.
5. Treadmill defect. Contact your dealer.
Tread-belt does not stay centered
Treadmill belt hesitates when
walked/run on
Motor is not responsive after
pressing start
Treadmill will only achieve approximately
7 MPH (12 KPH) but shows higher speed
on display
Tread-belt stops quickly/suddenly
when tether cord is pulled
The user may be walking while favoring or putting
more weight on either the left or right foot. If this
walking pattern is natural, track the belt slightly off-
center to the side opposite from the belt movement.
See
General Maintenance
section on
Tread-belt
Tension
. Adjust as necessary.
1. If the belt moves, but stops after a short time and
the display shows “E1”, run calibration.
2. If you press start and the belt never moves, then
the display shows “E1”, contact service.
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it
should be as short as possible and heavy duty
14 gauge minimum. Low household voltage.
Contact an electrician or your dealer. A minimum
of 110 volt AC current is required.
High belt/deck friction. See
General Maintenance
Treadmill trips on board 15 amp circuit
High belt/deck friction. See
General Maintenance
section on cleaning the deck. If
Computer shuts off when console is
touched (on a cold day) while
walking/running
Treadmill may not be grounded. Static electricity is
“crashing” the computer. Refer to
Grounding
Instructions
on page 4.
House circuit breaker trips, but not the
treadmill circuit breaker
Need to replace the house breaker with a “High In-
rush current” type breaker (see page 6 for details)
