www.Spheros.us
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Spheros North America, Inc
While warranty is provided to the “original end-user”, it is to be administered and serviced in accordance with the
Spheros warranty policy or contractual agreement between Spheros and a second party.
NOTE: If the connection to the heater using the diagnostics tool is not possible due to a failed control unit, this must be noted
on the warranty claim form.
1. Warranty claims must be submitted within 6 months from the date of service.
2. Submitted claims containing incomplete shaded fields will be refused. Please ensure that all fault codes discovered
during the diagnosis process as well as the associated test procedures performed are noted in the problem description
field.
3. Approved claims will be reimbursed through a credit memo or customer preferred payment.
4. Spheros will process approved claims within one (1) month of receipt.
5. Defective parts must be identified with the Spheros issued RMA number and returned to Spheros before a warranty
claim can be approved for reimbursement.
IMPORTANT NOTICE: Spheros must receive the warranty claim within 6 months of the service repair.
Claims submitted
more than 6 months out will be refused.
Refused Claims
In the event that a claim is refused or adjusted, Warranty claim form will be updated and a copy will be issued to the
customer outlining the reason for adjustment or refusal. Replacement and removal of equipment, as a means of repair, is
not covered.
Note: Maintenance components including: fuel nozzles, filters and overheat fuses are not covered. For a full list of non-
covered components refer to page 4.
Made in Germany
HEATER MODEL
VOLTAGE / EL. POWER
HEAT FLOW RATE
FUEL
MAX. OPERATING PRESSURE
THERMO 230
24 / 65 W
23,3 kW / 80345 BTU/h
DIESEL NO.1/NO.2 AND
ARCTIC
2 BAR / 29 PSI
Heater Model
Identification Plate
Location
Artikel Nr. 12345A
Ausf. 036
Fabr. Nr. XXXXXXXX
Product Serial Number
Inbetriebnahmejahr
09 10
11
Содержание DBW 230
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