
EN
2.4GHz Troubleshooting Guide
Problem
Possible Cause
Solution
The system will
not connect
Your transmitter and re-
ceiver are too close together
Move transmitter 8 to 12
feet away from receiver
You are near metal objects
Move to an area with less
metal
The receiver is bound to a
different model memory
Make sure the correct model
memory is active in your
transmitter
Your transmitter was
placed into bind mode and
is no longer bound to your
receiver
Rebind your transmitter
and receiver
The receiver
goes into failsafe
mode a short
distance away
from the trans-
mitter
Check for damage on the
receiver antenna
Make sure your receiver an-
tenna is in an antenna tube
and is above the vehicle
Replace the receiver or
contact Horizon Product
Support
The receiver
stops responding
during operation
Low receiver battery voltage.
If the battery voltage is low,
it may drop below 3.5V
momentarily, causing the
receiver to brown-out, then
reconnect
Charge the receiver or
vehicle battery. Spektrum
receivers require at least
3.5V to operate
Loose or damaged wires
or connectors between
battery and receiver
Check the wires and
connection between the
battery and receiver. Repair
or replace wires and/or
connectors
1-Year Limited Warranty
What this Warranty Covers
- Horizon Hobby, LLC, (Horizon) warrants to the
original purchaser that the product purchased (the “Product”) will be free from
defects in materials and workmanship for a period of 1 year from the date of
purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii)
damage due to acts of God, accident, misuse, abuse, negligence, commercial use,
or due to improper use, installation, operation or maintenance, (iii) modifi cation of
or to any part of the Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from an authorized
Horizon dealer, (vi) Product not compliant with applicable technical regulations, or
(vii) use that violates any applicable laws, rules, or regulations.