Troubleshooting
Try these troubleshooting tips before making a service call. They
may save you time and money.
Washer Symptom
Possible Cause/Solution
Won’t Fill
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Make sure that the controls are properly set.
• Press START keypad.
• Make sure that the loading door is closed tightly.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter screens located at the faucet
end of the fill hoses.
Won’t Start
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Make sure that the controls are properly set.
• Press START keypad.
• Make sure that the loading door is closed tightly.
• Insert coin(s) or card.
• Make sure door latch is properly adjusted relative to door lock.
Won’t Spin/Tumble
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Make sure that the controls are properly set.
• Press START keypad.
• Make sure that the loading door is closed tightly.
• Broken drive belt. Call the service person.
• Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
Stops/Pauses During Cycle
• Pauses are part of the washer’s normal operation.
• Check the laundry room fuse or circuit breaker.
• Wash load may be unbalanced. Washer will stop and then restart spin automatically.
Won’t Drain
• Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the drain hose has been proper-
ly installed.
• Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
Table continues...
Troubleshooting
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