7
Please ensure:
• There is correct power supply.
• Breaker is checked.
• The machine is plugged in correctly and power is switched on.
• The timer and thermostat are in the correct position.
• The elements are clear of any food particles.
Issue
mIGht be cAused by
RecommeNded solutIoN
The unit is not working
Power supply
Check power source
Power switch has not been turned on
Check that the unit is correctly plugged in and
turned on
Plug/cord, set or external wiring is damaged
Call WINCO to make service arrangements through
their service provider network
Internal wiring fault
Call WINCO to make service arrangements through
their service provider network
The indicator light is on, but
griddle is not heating up
Faulty elements
Call WINCO to make service arrangements through
their service provider network
Operation of thermostat
All thermostats are not turned on
Make sure thermostat is set correctly and make sure
dial is not spinning on the thermostat, giving the
wrong reading
Faulty thermostat
Call WINCO to make service arrangements through
their service provider network
The indicator light is NOT on, but
the griddle IS heating up
Faulty indicator light
Call WINCO to make service arrangements through
their service provider network
Cooking Surface is heating up
slowly
Carbon build up
Make sure that the plates are kept clean and free
from carbon build up/debris
Thermostat setting
Make sure thermostat is set correctly and make sure
dial is not spinning on the thermostat, giving the
wrong reading
Faulty elements
Call WINCO to make service arrangements through
their service provider network
Food Sticking
Carbon build up
Make sure that the plates are kept clean and free
from carbon build up/debris
Not seasoned
Season grill, see Operating Instructions, page 5
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
DO NOT send unit to WINCO without first contacting our customer
service department.
See "Limited Warranty" section on page 10 for details.
Safety
A WINCO® Approved Service Technician should carry out repairs if
necessary. Do not remove any components or service panels on this
product. Allow the griddle to cool down after use before dismantling
for cleaning; the unit will be too hot to handle immediately after use.
Switch off power and disconnect from the outlet before cleaning.
Do not immerse unit in water or use hose to clean.
Ne pas immerger l'appareil dans l'eau ni utilisez un jet d'eau pour
le nettoyer.
If the power cord is damaged, it must be replaced by a WINCO
Approved Qualified Service Technician in order to avoid a hazard.
If your SPECTRUM Electric Griddle does not operate, please check the following before placing a service call:
Troubleshooting
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