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Spectrum

Spectrum

10.2. SWS Simplex

10. Troubleshooting

Problem

Possible Cause

Possible Solution

A. The system will not regenerate

1. Disrupted electric supply

2. Damaged meter cable

3. Water meter turbine blocked

4. Defective drive motor

5. Defective electronic board

1. Recover the power supply

2. Verify the connection & inspect cable

3. Clean or replace the turbine

4. Replace the drive motor

5. Replace the electronic board

B. There is hard water coming 

from the outlet

1. No salt in the brine tank

2. System in bypass position 

3. Internal leak in valve

4. Dirty breech

5. Low brine tank refill

1. Refill the brine tank with salt

2. Return the system to service position

3. Change the internal seals

4. Clean the breech

5. Change the two breech seals

C. Decrease in pressure and flow

1. Iron/Contaminate build up in the  

water supply

2. Iron/Contaminate build up in the 

system

3. Levels of iron too high in the feed water

1. Clean or replace the supply line to 

the system

2. Clean the valve and the resin bed. 

3. Increase backwash time to prevent 

fouling.  Specifically  install  an  addi-

tional filter to remove iron.

D. High levels of brine present in 

the brine tank

1. Clogged drain line

2. Defective cycle time

1. Check and clean the drain line

2. Adjust the cycle times

E. The outlet water tastes “salty”

1. Clogged injectors

2. Clogged drain line 

3. Clogged brine valve

4. Defective cycle time

5. Damaged drain flow control

1. Clean the injectors

2. Check the drain line and flow control

3. Clean or replace the piston assembly

4. Adjust the cycle time

5. Change the flow control

F. There is a constant leak during 

normal operation

1. Defective seal

2. Defective piston

3. Control valve blocked in regeneration 

4. Defective power head

1. Change the seals

2. Change the piston

3. Change the piston and the seals and 

spacers

4. Change the power head

G. Valve regenerates continuously  1. Defective power head

1.  Change the power head

11. Cautions

1.  DO NOT perform any operations on the control valve without reading and understanding the contents of this 

manual.

2.  Ensure the system does not lean during shipping, installation and use, as this is may cause damage.

3.  During regeneration the water from the tap will NOT be softened.  It is NOT recommended to use the water 

during regeneration as this may have a negative effect on the cycle.

4.  Initiate a regeneration cycle when the softener has been inactive for an extended period of time and then turn on 

the tap for several minutes before resuming normal use.

5.  Do not disconnect power during service to prevent timer disruption.

6.  If water usage or hardness of raw water dramatically increases (compared to the normal usage), then the frequency 

of regeneration will increase.

7.  Hot water could cause severe damage to the softener system, for water boiler and water heaters users, ensure the 

total-run of the piping between the softener and the boiler is not less than 3 metres. It is recommended to install 

a check valve between the filter and the boiler if unable to meet the required piping length.

8.  The input water pressure must be between 2 & 8 bar.

9.  No chemicals should be present at the inlet and outlet connecting sectors.

10. Besides the system, spare part connection materials are not included in the scope of the manufacturer’s warranty.

11. The  required  environmental  temperature  for  a  softener  is  2-42°C.  Outside  these  parameters  may  cause  the 

softener to malfunction.

12. Do not apply pressure to the softener.

13. Indoor installation is preferred. Avoid exposure to direct sunlight, radiation from other heating sources and avoid 

extreme weather conditions including rain and snow.

14. Use salt granules or tablets designed for softeners.

15. No tools should be used for connecting the plastic parts as over tightening or excessive force could result in damage.

16. If necessary use food grade silica sealant for lubricating rubber O-rings.

17. Only qualified personnel should adjust or remove the adaptor locking clips on the reverse of the valve, as this can tamper 

with the valve settings. Should this be required pressure must firstly be discharged from inside the water softener.

Содержание SWS Simplex

Страница 1: ...s Functions p 5 5 Component Contents p 6 6 Valve User Interface p 8 7 Installation Instructions p 9 8 Valve Programming Set up p 11 9 Valve Operation p 14 10 Troubleshooting p 15 11 Cautions p 17 12 Technical Information p 18 Installation Service Operation Manual SWS Simplex Water Softener Spectrum Table of Contents ...

Страница 2: ...e water supply line to the softener This unit must be operated at temperatures between 3 C 38 C 37 F and 100 F Do not use this water softener on hot water supplies Do not install this unit where it may be exposed to wet weather direct sunlight or temperatures outside of the range specified above The appliance is only to be used with the power supply unit provided with the appliance Apply provided ...

Страница 3: ...eneration of the resin bed a backwash step is necessary for two main purposes removing the residue in the resin bed and loosening the impacted resin bed for better regeneration efficiency Rinse Rinse the resin bed to remove the residual regenerant salt after the brining step until the water from outlet contains no regenerant rinse could also compact the resin bed for a better softening effect Refi...

Страница 4: ...iately If you are planning to store the components before installation they should be secured in a dry area with no risk of freezing as it could affect sensitive components such as plastics becoming brittle or electronics potentially failing 5 3 SPECTRUM Brine Tank 5 4 SPECTRUM Softening Resin Volume varies according to the model Dimension varies according to model also includes brine tube and saf...

Страница 5: ... is defined as the drainline Water volume and flow estimations are made in the technical data chart at the end of the document The diameter of the flexible drain pipe should be able to accommodate the flow of water to the drain If the water does not flow to the drain properly this will affect the performance of your softener The drain should never be higher than the valve height as the back pressu...

Страница 6: ...ming Set Up Parameter Option Description Mode of Regeneration R 1 Chronometric R 2 Volumetric immediate R 3 Volumetric delayed R 4 Adaptive brining R 5 Filter Chronometric R 6 Filter Volumetric immediate R 7 Filter Volumetric delayed Parameter Option Description Brine Flow Direction t df Down flow regeneration t uf Up flow regeneration For your softener please choose the t df setting Parameter Opt...

Страница 7: ...appropriate option press the next button 8 Adjust the value using the up and down arrows 10 Adjust the values using the up and down arrows 11 Once the values have been selected move to the next cycle by pressing the next button 12 You can choose up to 4 regeneration slots in R 3 delayed mode allowing you to minimise the risk of hard water after expiring capacity 13 Adjust the values using the up a...

Страница 8: ...els The remaining volume of water to be treated can be displayed by pushing the NEXT button 10 1 SWS Simplex Problem Possible Cause Possible Solution A Controller does not work 1 Power off 2 Transformer is not plugged in 3 Defective power cord 4 Defective transformer 1 Switch on power 2 Connect to constant power source 3 Replace cord 4 Replace the transformer B Incorrect time of regeneration 1 Pow...

Страница 9: ...control valve without reading and understanding the contents of this manual 2 Ensure the system does not lean during shipping installation and use as this is may cause damage 3 During regeneration the water from the tap will NOT be softened It is NOT recommended to use the water during regeneration as this may have a negative effect on the cycle 4 Initiate a regeneration cycle when the softener ha...

Страница 10: ... 7 7 Optimal Flow Rate m3 hr 4 7 Inlet Outlet 1 BSP 1 BSP Valve 716 721 Drain hose fit BSP Brine Line push fit push fit Power Requirements V 240 240 Resin Volume l 100 250 Salt Consumption Per Regeneration kg 12 30 Pressure Tank Thread 2 4 Vessel Size 14x65 21x62 Brine Tank Volume l 140 500 Brine Tank Dimensions mm 582 x 362 x 904 ø 390 x 810 Total Height mm 1955 2032 Total Weight kg 127 316 Regen...

Страница 11: ...WWW SPECTRUM FILTRATION COM Spectrum ...

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