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Connecting SmartLink module when Expand Port 1 (EXP1) is already in use
Certain brand spas have features that utilise the Expand Port 1 socket. In this case when
you attempt to connect the SmartLink Module the socket you need to connect to will
already have a cable connected. In this situation the existing cable gets disconnected from
the SV controller and re-connected inside of the SmartLink WiFi Module into the socket
labelled LOOP, therefore allowing the SmartLink RJ data cable to be connected directly to
the EXP1 socket on the SV controller as required.
2. Wifi Internet Access
The SmartLink WiFi module requires a permanent, active Internet connection via a wireless
router to operate. To be able to access your spa from anywhere, at any time, the router
must remain powered on at all times. WiFi signal strength is extremely important for stable,
reliable app operation. If the WiFi signal is too weak, the app setup process may not be
able to be completed or the spa could have intermittent connections and drop offs. In
this situation the WiFi signal would need to be boosted/improved by either ensuring your
SmartLink module is mounted external to the spa cabinet, relocating your router, installing
an additional access point or WiFi range extender in closer proximity to the spa.
2.
1 SSID Name and Router Password
Before beginning the SpaLink App setup process you must be aware of your WiFi router’s
SSID name and password. Failure to have these login credentials on hand whilst you
are beside the spa completing the setup process may lead to a failed setup. The login
credentials may be labelled on the WiFi router and/or on a card your ISP supplied at time
of installation. Please write them here for reference:
Router SSID name: ………………………………………………………
Router password: …………………………………………………………
NOTE: Your router password is case sensitive and must be entered 100% correct
during the setup process for a successful installation.
The SmartLink module CANNOT
interrogate your password to ensure it is correct. It relies on you entering it
correctly.
If the password is entered incorrectly you will have to complete the setup
process again.
2.
2 WIFI Signal Strength
WiFi signal strength is extremely important for reliable communication between the
SmartLink WiFi module and your router. A strong WiFi signal to the SmartLink will result
in the app being stable, respond faster and the spa will remain online. A weak WiFi signal
can cause the app to respond slowly, timeout or cause the spa to drop offline. During the
setup process the app will display a list of wireless network SSIDs discovered in proximity
to the spa. The signal strength of each network is detailed on the right-hand side in
decibels (-db). The closer the value is to 0, the stronger the signal. This means that -64db is
a stronger signal than -70db. A value of -70db or better is required for reliable operation.
