IMPORTANT SAFETY
INSTRUCTIONS
505-00084C
This unit is designed with a clutch type drive to allow direct engagement during retract and clutch disengagement to allow for free
spooling during release. These features are controlled using the rocker switch assembly MH2021 or equivalent previously installed.
To correctly operate the unit, follow the steps listed below. If the unit does not perform according to the instructions below, first
recheck wiring for any issues.
MOTOR OPERATION
1. Ensure power is being supplied by the 12 VDC source.
2. Locate the switch installed. If using Southwire switch assembly MH2021, identify the label markings “RETRACT” located at the top
switch position and “RELEASE” located at the bottom switch position.
3. To retract the hose back onto the reel, press and hold the switch in the top “RETRACT” position until the desired amount of hose is
returned to the reel.
4. To release the hose from the reel, press the switch MOMENTARILY in the bottom “RELEASE” position. This unlocks the spool and al-
lows for the hose to be manually pulled to a desired length. DO NOT attempt to pull hose from the reel without first pressing the switch
momentarily in the bottom “RELEASE” position. Only a MOMENTARY press of the switch in the “RELEASE” position will be needed.
DO NOT attempt to continuously hold the “RELEASE” switch position, doing so will cause the cord to unravel on the spool.
HOSE OPERATION
Use only compatible accessories with the hose end. DO NOT exceed the maximum recommended pressure rating of 90 PSI or damage
to the hose and reel can occur.
This unit does not have any user serviceable parts. The user can perform periodic inspection of the hose to insure it is still in usable
condition. DO NOT use if the hose is damaged. Tampering with the unit in any other way not mentioned in the USER-MAINTENANCE
INSTRUCTIONS will void the warranty. See WARRANTY INFORMATION.
Southwire Company, LLC warrants that its devices are free from defects in materials and workmanship for a period of one year from
the date of original purchase. This one year warranty is in lieu of all other warranties, obligation, or liabilities expressed or implied
by the company. Any properly installed device that proves defective in normal use will be repaired or replaced at Southwire’s option
provided the unit is returned through an authorized Southwire dealer or representative or ship the unit directly to Southwire following
the procedure below:
1. Contact Southwire Customer Support at 1-800-780-4324 to obtain a Return Materials Number.
2. Properly package returned unit.
3. Display Return Materials Number on outside of box.
4. Include Proof of Purchase, including date of purchase.
5. Supply full written description of the problem.
6. Specify your name, address, and daytime phone number.
7. Ship unit postage prepaid directly to: Return Materials Department - Southwire Company, LLC
4525 140th Avenue North, Suite 900 - Clearwater, Florida 33762
MODEL #RW OPERATING INSTRUCTIONS
USER-MAINTENANCE INSTRUCTIONS
WARRANTY INFORMATION
Any questions regarding this warranty, please contact Southwire by phone at 1-800-780-4324
Warranty is void if the device has been altered, misused and/or abused in any way. Southwire cannot assume responsibility for customer alterations,
acts of God, or any other factors not under the control of Southwire. Southwire cannot assume responsibility for damage in handling of shipment.
Southwire shall have no responsibility for installation of this device or for any personal injury, property damage, any incidental, contingent, or conse-
quential damages of any kind resulting in defects or failure of the unit to function in the event of a ground fault in the circuit it is protecting. Implied
warranties (if any) including but not limited to implied warranties of fitness for a particular purpose and merchantability are limited in duration to a
period ending one year from the date of original customer purchase. The exclusive remedy for breach of the limited warranty contained herein is
the repair or replacement of the defective product at Southwire’s option. In no case shall Southwire’s liability under any other remedy prescribed by
law exceed the purchase price. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow disclaimers or
modifications of or limitation on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which may vary from state to state.
