Customer Service
For technical questions related to your IR thermometer contact Southwire
Customer Service at 1-855-SW-TOOLS
Professional Meter Calibration
For information on Southwire’s meter calibration service, visit our website
at southwiretools.com. Once there, click on the Test and Measurement
page. Then find the product page for your IR thermometer. There you’ll
find a link to our Meter Calibration service.
Register Your Thermometer
To register your thermometer with Southwire, visit our web site at
southwiretools.com and click on Log In/Register to register. After
registering, click on Register Product to register your product.
PRODUCT COMPLIANCE
LIMITED WARRANTY AND LIMITATION OF LIABILITY ON SOUTHWIRE
METERS & TESTERS
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions; (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
12
Customer Service
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Customer Service
Southwire Company, LLC warrants this product to be free from
defects in material and workmanship for five years from the date of
purchase. This warranty does not cover fuses, disposable batteries,
or damage arising from an accident, neglect, misapplication,
contamination, modification, improper maintenance or repair,
operation outside of specifications, or abnormal handling of the
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wire repairs or replaces the product will be a determination that
Southwire makes at its sole discretion.
SOUTHWIRE MAKES NO WARRANTY THAT THE PRODUCT WILL BE
MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE. SOUTHWIRE
MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, OTHER THAN
THE WARRANTY SPECIFICALLY SET FORTH HEREIN. SOUTHWIRE WILL NOT
BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES FOR ANY BREACH OF THIS WARRANTY.
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warranty will be binding on Southwire. If you have a warranty claim,
or if the product needs to be serviced during or after the warranty
period set forth above, please contact the Customer Service
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responsible for all shipping, freight, insurance, and packaging costs
associated with sending a product to Southwire. Southwire will not
be responsible for lost or damaged products returned pursuant to
this warranty. All products returned to Southwire under this warranty
should be mailed to:
Southwire Company, LLC
Attention: Tool Warranty Return
840 Old Bremen Road Carrollton, GA 30117
