OP
OQ
Troubleshooting Guide (Cont.)
PROBLEM
The unit will not
operate.
No dial tone.
Difficulty placing or
receiving calls.
POSSIBLE CAUSE
Improper installation.
The digital security code
has been lost due to a
power loss while the
handset was away from
the base.
The battery is not charged.
See the above mentioned
possible causes.
The handset is being used
too far away from base.
You may have lost the se-
curity code. The handset
can no longer communi-
cate with its base. The loss
of the code can occur if
the battery is drained and
needs recharging, the DC
adaptor is disconnected, a
power loss occurred, or
there is electrical interfer-
ence from other cordless
phones, baby monitors,
microwaves, etc. Even a
momentary power inter-
ruption could erase your
cordless phone’s security
code.
CORRECTIVE ACTION
Recheck all plug
connections. Also, check
the DC adaptor for proper
connection to wall outlet
and phone base.
Reset the digital security
code by returning the hand-
set to the base. A new code is
set.
Charge the battery for about
10-14 hours before initial use
or when the battery handset
beeps in talk mode.
See above corrective actions.
Move the handset closer to
the base
1. Return the handset to the
base unit for 5-10 seconds to
reset code. If that doesn’t
work, then.
2. Check to make sure the DC
adaptor is connected.
3. Unplug DC adaptor from
power source, disconnect
handset battery for 5 seconds,
then reconnect, place hand-
set back on base. Then replug
the DC adaptor.
Troubleshooting Guide (Cont.)
PROBLEM
Can’t make outgoing
calls.
Battery pack is not
recharging.
Noise or interference
is being heard during
your conversation.
During a conversa-
tion a loud static
noise is heard.
The handset only
works close to the
base.
The incoming call’s
signal is intermittent
or fades.
POSSIBLE CAUSE
Tone/Pulse setting is not
set correctly.
The digital security code
has been lost.
The base and handset bat-
tery contacts are not in
contact with each other.
Battery pack needs to be
replaced.
Current channel is not the
clearest choice.
The handset is being used
too far away from the
base.
The base antenna is not
fully upright.
The battery is not charged.
The handset is being used
too far away from the
base.
CORRECTIVE ACTION
Set the Tone/Pulse setting to
proper setting for your type
of service.
Reset the security code re-
turning the handset to the
base.
Make certain the battery con-
tacts in the handset and base
make contact when handset
rests in the base. The base IN
USE/CHARGE LED will be
lit.
Replace the battery pack at
least every year.
Press the channel button to
switch from one channel to
another. This will allow you
to choose the clearest of 40
channels.
Move the handset closer to
the base station.
Make sure the base antenna
is fully upright for the best
result.
Recharge the battery.
Move the handset closer to
the base.
