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SOUNDPEATS

6

CUSTOMER SERVICE TEAM

What should I do if the problem about the earbuds is not mentioned

in this FAQ?

If there is no solution for your problem in this FAQ, please feel free to contact

our Customer Service Team and we will provide you a solution as soon as

possible. If we confirmed that the problem couldn't be solved, we will apply the

replacement or refund for you. SoundPEATS provides an 12-month warranty

for every product. Your satisfaction is always greatly important to us.

Содержание Air3 pro

Страница 1: ...SOUNDPEATS 1 FAQ BLUETOOTH 1 SOUND 4 CHARGING 5 TOUCH CONTROL 5 CUSTOMER SERVICE TEAM 6 ...

Страница 2: ...void radio wave interference Case 2 When using the Bluetooth device in the pocket of the chest or pants or a bag while listening to the audio If the engine ear is diagonal to the Bluetooth device it will affect the Bluetooth signal As human body is the biggest source of signal blocking When put the Bluetooth device in a pocket or bag move the Bluetooth device to a place where there are no obstacle...

Страница 3: ...rk together 1 Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well A low battery can negatively influence pairing 2 Put them into the charging case to reset What can I do if the earbuds connect to my phone but not my computer 1 UNPAIR the earbud from the phone then the earbuds will lose Bluetooth co...

Страница 4: ...ease change other songs or videos For some songs and videos the sound effect is unstable 3 Please change other devices You can try this way UNPAIR and delete from your original device Pair to a new device and play music UNPAIR and delete from this new device Pair back with original device 4 Try to reset the earbuds Why the other side could not hear me when calling 1 Please choose to pick up phone ...

Страница 5: ...an the charging connectors on the earbuds and try to adjust the earbud to ensure the green light is on Note When you place the earbuds into the charging case please close he cover of the case then the charging should start automatically As for Air3 pro if you open the cover the earbuds will search the Bluetooth automatically so the earbuds are actually consuming the battery while charging and powe...

Страница 6: ...your problem in this FAQ please feel free to contact our Customer Service Team and we will provide you a solution as soon as possible If we confirmed that the problem couldn t be solved we will apply the replacement or refund for you SoundPEATS provides an 12 month warranty for every product Your satisfaction is always greatly important to us ...

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