To force your device to restart
1
Press and hold down the power key .
2
In the menu that opens, tap
Restart
, then tap
OK
to confirm. The device
restarts automatically.
To force your device to shut down
1
Detach the memory card slot cover.
2
Using the tip of a pen or a similar object, press and hold down the OFF button.
3
After your device emits a series of quick vibrations, release the OFF button.
The device turns off automatically.
Do not use overly sharp objects that could damage the OFF button.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap .
3
Find and tap
Settings
>
Backup & reset
>
Factory data reset
.
4
To delete information such as music and pictures from your internal storage,
mark the relevant checkbox.
5
Tap
Erase everything
.
6
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
7
To confirm, tap
Erase everything
.
Your device does not revert to an earlier software version of Android™ even if you perform a
factory data reset.
If you forget your screen unlock password, PIN or pattern in step 6, you can use the device
repair feature in PC Companion or Sony Bridge for Mac to erase the security layer. By running
the repair feature, you are reinstalling software for your device and you may lose some
personal data in the process.
Using your device in wet and dusty conditions
To ensure the water resistance of your device, all covers, including the covers for the micro
USB port and the memory card slot, must be firmly closed.
Your smart device is waterproof and dust resistant in compliance with the Ingress
Protection (IP) ratings IP55 and IP58, as explained in the table below. To view more
specific IP information about your device, go to
www.sonymobile.com/global-en/
legal/testresults/ and click on the relevant device name.
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