To download the PC Companion application from your device
1
Connect your device to a computer using a USB cable.
2
When prompted, follow the instructions in your device to launch the installation of
PC Companion on the computer.
PC Companion can also be downloaded from
PC Companion
.
To download software updates using a USB cable connection
1
Install the PC Companion application on the computer you are using, if it is not
already installed.
2
Connect your device to the computer using a USB cable.
3
Computer
: Launch the PC Companion application. After a few moments, PC
Companion detects your device and searches for new software for it.
4
Device
: When notifications appear in the status bar, follow the on-screen
instructions to carry out the relevant software updates.
To update your device using an Apple® Mac® computer
1
Install Sony™ Bridge for Mac application on the Apple
®
Mac
®
computer you are
using, if it is not already installed.
2
Using a USB cable, connect your device to the Apple
®
Mac
®
computer.
3
Computer
: Launch Sony™ Bridge for Mac application. After a few moments,
Sony™ Bridge for Mac application detects your device and searches for new
software for it.
4
Computer
: If a new software update is detected, a popup window appears.
Follow the on-screen instructions to carry out the relevant software updates.
Sony™ Bridge for Mac application is downloadable from
Bridge for mac
.
Resetting your device
You can reset your device to its original settings, with or without deleting all of your
personal data. Before you perform a reset, make sure to back up any important data
saved on your device.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Drag the status bar downwards, then tap .
2
Find and tap
Backup & reset
>
Factory data reset
.
3
If you also want to erase data such as pictures and music, which is saved to your
device's internal storage, mark the
Erase internal storage
checkbox.
4
Tap
Reset phone
.
5
To confirm, tap
Erase everything
.
Locking and protecting your device
IMEI number
Every device has a unique IMEI (International Mobile Equipment Identity) number. You
should keep a copy of this number. If your device is stolen, your network provider can
use your IMEI number to stop the device from accessing the network in your country.
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