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Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:

❑

For customers in USA

http://esupport.sony.com/EN/VAIO/

❑

For customers in Canada

http://www.sony.ca/support/

❑

For customers in Spanish-speaking Latin American countries or areas

http://esupport.sony.com/LA/

❑

For customers in Brazil

http://esupport.sony.com/BR/

Features and options in this section may not be available on your computer.

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Computer

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System Security

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Battery

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Built-in Camera

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Networking

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Optical Discs

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Display

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Printing

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Содержание vaio VGN-NW

Страница 1: ...N User Guide Personal Computer VGN NW Series ...

Страница 2: ...era 36 Using the Optical Disc Drive 37 Using the Memory Stick 44 Using Other Modules Memory Cards 49 Using the Internet 56 Using the Network LAN 58 Using the Wireless LAN 59 Using Peripheral Devices 63 Connecting External Speakers or Headphones 64 Connecting an External Display 65 Selecting Display Modes 72 Using the Multiple Monitors Function 74 Connecting an External Microphone 77 Connecting a U...

Страница 3: ...1 Using Headphones 113 Handling the Memory Stick 114 Handling the Built in Storage Device 115 Troubleshooting 116 Computer 118 System Security 125 Battery 126 Built in Camera 128 Networking 130 Optical Discs 133 Display 137 Printing 143 Microphone 144 Speakers 145 Touch Pad 146 Keyboard 147 Floppy Disks 148 Audio Video 149 Memory Stick 152 Peripherals 153 Trademarks 154 Notice 156 ...

Страница 4: ... the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the 64 bit operating system How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web sites at the fo...

Страница 5: ...ou need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Guide This manual VAIO R...

Страница 6: ...ific program SmartWi Connection Utility Help Selected models only Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Features and options may not be available on your computer See the specifications to find out about configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Util...

Страница 7: ...ponding solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For operating ...

Страница 8: ...om the back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified techn...

Страница 9: ...of you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your...

Страница 10: ...ss level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye...

Страница 11: ...rt up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 12 About the Indicator Lights page 18 Connecting a Power Source page 19 Using the Battery Pack page 20 Shutting Down Your C...

Страница 12: ...ontrols and Ports Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Страница 13: ...ss indicator page 18 G Memory Stick slot page 44 H SD memory card slot page 52 I Power indicator page 18 J Charge indicator page 18 K Disc drive indicator page 18 Your computer supports both the standard size Memory Stick and the Duo size Memory Stick While the Quick Web Access function is activated only the wireless LAN function can be used For information on the Quick Web Access function see Usi...

Страница 14: ...page 34 page 35 B Muting S1 button page 34 C DISPLAY OFF button page 34 D Num lock indicator page 18 E Caps lock indicator page 18 F Scroll lock indicator page 18 G Power button H LCD screen page 104 I Built in speakers stereo J Keyboard page 31 K Touch pad page 33 ...

Страница 15: ...ge 78 D Optical disc drive page 37 E Drive eject button page 37 F Manual eject hole page 133 G Security slot Support high full low speeds While the Quick Web Access function is activated only the headphones jack and the USB ports are functional For information on the Quick Web Access function see Using the Quick Web Access Function page 35 ...

Страница 16: ...t page 66 F i LINK 4 pin S400 port page 80 G Hi Speed USB USB 2 0 port page 78 H ExpressCard 34 slot page 49 Supports high full low speeds While the Quick Web Access function is activated only the DC IN port the network Ethernet port and the USB port are functional For information on the Quick Web Access function see Using the Quick Web Access Function page 35 ...

Страница 17: ...17 n N Getting Started Locating Controls and Ports Back Bottom A Air vents B Battery connector page 20 C Memory module compartment cover page 97 ...

Страница 18: ... card is not in use Disc drive Illuminates while the built in storage device or the optical disc drive is running to read or write data Do not place the computer into Sleep mode or turn it off when this indicator is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is unlit Ca...

Страница 19: ...cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your comput...

Страница 20: ...he Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 21: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Страница 22: ...til it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony battery packs ...

Страница 23: ...ected with the battery charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 25 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of p...

Страница 24: ...harged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out wh...

Страница 25: ... 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click Advanced 4 Click to select the Enable Battery Care Function check box 5 Select the desired maximum charge level 6 Click OK To check the battery charge capacity Follow steps 1 to 3 in To enable the battery care function above and check detailed information If the battery charge cap...

Страница 26: ... battery life just by setting the specific wallpaper as your desktop background To set the battery life conserving wallpaper 1 Click Start All Programs and VAIO Control Center 2 Click Display and then Long Battery Life Wallpaper Setting 3 Click Set Long Battery Life Wallpaper At the confirmation prompt click OK ...

Страница 27: ...ou remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 28: ...mputer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 29: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 30: ...d page 31 Using the Touch Pad page 33 Using Special function Buttons page 34 Using the Quick Web Access Function page 35 Using the Built in Camera page 36 Using the Optical Disc Drive page 37 Using the Memory Stick page 44 Using Other Modules Memory Cards page 49 Using the Internet page 56 Using the Network LAN page 58 Using the Wireless LAN page 59 ...

Страница 31: ...e Fn F3 keys or press the Fn F3 keys and then the m or key Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Toggles among your comput...

Страница 32: ...ng the Quick Web Access Function page 35 Fn F12 hibernate Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using ...

Страница 33: ...n the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll verticall...

Страница 34: ...ctional while the computer is in Sleep mode or Hibernate mode Muting S1 button While the computer is in Normal mode the muting S1 button executes the task that is assigned to the button by default You can change the default assignment with the VAIO Control Center While the Quick Web Access function is activated the muting S1 button turns the volume on and off Even if you change the button assignme...

Страница 35: ... the initial setup wizard Once you have completed the initial setup the web browser used with the Quick Web Access function launches just by pressing the WEB button from the next time Exiting the Quick Web Access Function To launch the Windows operating system you first need to exit the Quick Web Access function To exit the Quick Web Access function do any of the following Click the icon located a...

Страница 36: ...does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera You cannot operate the built in camera with the Microsoft Windows Movie Maker software To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 2 and WebCam Companion 2 2 Click the desired icon in the main wind...

Страница 37: ...is equipped with an optical disc drive Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out ...

Страница 38: ...e disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Страница 39: ...sc Combo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your c...

Страница 40: ...ndividual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie pla...

Страница 41: ...l disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some of Blu ray Disc contents on your computer or the computer may become unstable during Blu ray Disc playback To play such conte...

Страница 42: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Страница 43: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and the desired disc ...

Страница 44: ...phones and other devices Because it is removable it can be used for external data storage Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard and Duo size media and supports Memory Stick PRO Memory Stick PRO Duo and Memory Stick PRO HG Duo with high speed data transfer and large data capacity capabilities For the latest information about the Memory ...

Страница 45: ...ng toward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon You can insert a Duo size Memory Stick directly into the Memory Stick slot without using a Memory Stic...

Страница 46: ...aptor you may not be able to remove it from the slot The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator is unlit befor...

Страница 47: ...t contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do...

Страница 48: ...ity MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly the Memory Stick with such copyrighted data can be used only with...

Страница 49: ...ressCard Module Your computer is equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Страница 50: ...2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent driver software provided by the ExpressCard module manufacturer ...

Страница 51: ... skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module and pull it out of the slot ...

Страница 52: ... among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card MultiMediaCard MMC For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Страница 53: ... 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 54: ... Other Modules Memory Cards To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 55: ...s lit If you do you may lose data Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availab...

Страница 56: ... connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 59 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped wi...

Страница 57: ... a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1 Click Start and Contro...

Страница 58: ... and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network Ethernet port on your computer If the network Ethernet port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom ...

Страница 59: ...available on your computer See the specifications to find out about the configuration of your computer The WLAN supports all normal Ethernet connectivity but with the added benefits of mobility and roaming You can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point whic...

Страница 60: ... using the 2 4 GHz or 5 GHz band are not available on ad hoc networks On models with the SmartWi Connection Utility Use the SmartWi Connection Utility to set up the wireless LAN function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help On models without the S...

Страница 61: ...networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Ins...

Страница 62: ...h devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IE...

Страница 63: ...ng the various ports on the computer Connecting External Speakers or Headphones page 64 Connecting an External Display page 65 Selecting Display Modes page 72 Using the Multiple Monitors Function page 74 Connecting an External Microphone page 77 Connecting a USB Device page 78 Connecting an i LINK Device page 80 ...

Страница 64: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Страница 65: ...play You can connect an external display to your computer For example you can use the computer with a computer display or a projector Features and options in this section may not be available on your computer Connect the power cord of your external display after connecting all other cables ...

Страница 66: ...ct an analog monitor plug the display cable 2 into the monitor port 3 a on the computer 3 If you want to connect a TFT DVI monitor plug the display cable 2 to an HDMI to DVI D adapter 3 and plug one end of the HDMI cable 4 to the HDMI to DVI D adapter 3 and the other end to the HDMI output port 5 on the computer 4 If the external computer display is equipped with an HDMI input port plug one end of...

Страница 67: ...igh quality contents To view the copyright protected contents connect an HDCP compliant monitor to your computer If your computer has a non compliant monitor connected you will not be able to play or view any copyright protected contents DVI D stands for Digital Visual Interface Digital It is a type of DVI port that supports only digital video signals no analog video signals It has 24 pins A DVI I...

Страница 68: ...peakers and a microphone to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 into the monitor port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Страница 69: ...instructions see How do I change the sound output device page 149 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is used the image will not be ...

Страница 70: ...DMI output port you need to change the device for sound output For the detailed instructions see How do I change the sound output device page 149 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround ...

Страница 71: ...CD projector to your computer To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 into the monitor port 3 a on the computer 3 Plug an audio cable 4 into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the port and jack on the projector 6 ...

Страница 72: ...connected display to use as the primary monitor If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 74 for more information The procedure for selecting a display depends on the video controller used in the computer See the specifications to find out about the configuration of your computer ...

Страница 73: ...e 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the NVIDIA video controller 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings On models with the ATI video controller When the computer has an external di...

Страница 74: ... connected to the monitor port your computer screen and the external display can function as a single desktop The procedure for using the Multiple Monitors function depends on the video controller used in the computer See the specifications to find out about the configuration of your computer You can move the cursor from one display to the other This allows you to drag objects such as an open appl...

Страница 75: ... you set different colors on each display do not expand a single window across two displays Otherwise your software may not work properly Set fewer colors or a lower resolution for each display On models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the...

Страница 76: ...ting S1 button assignment to activate the Multiple Monitors function with the VAIO Control Center For details on the muting S1 button see Using Special function Buttons page 34 Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Страница 77: ...nal Microphone If you use a sound input device for example to chat over the Internet you need to connect an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 78: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Страница 79: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 80: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Страница 81: ... cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 82: ...how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 83 Using the VAIO Control Center page 88 Using the Power Saving Modes page 89 Using the VAIO Power Management page 94 ...

Страница 83: ...assword is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on pa...

Страница 84: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 85: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 86: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Страница 87: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 88: ...vior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Страница 89: ... battery power you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is th...

Страница 90: ...tart the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs out of power while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of ...

Страница 91: ...it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 92: ... your computer for a long period of time place the computer into Hibernate mode To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Sleep mo...

Страница 93: ...urn to Normal mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 94: ... a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired p...

Страница 95: ...AIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start the VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Страница 96: ...module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer may d...

Страница 97: ...ry module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and discon...

Страница 98: ...ternal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or l...

Страница 99: ... or add a memory module 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover ...

Страница 100: ...etal object to discharge static electricity 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Страница 101: ...stall only one memory module be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on...

Страница 102: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 103: ...uter from potential damage Handling the LCD Screen page 104 Using the Power Source page 105 Handling Your Computer page 106 Handling the Built in Camera page 109 Handling Discs page 110 Using the Battery Pack page 111 Using Headphones page 113 Handling the Memory Stick page 114 Handling the Built in Storage Device page 115 ...

Страница 104: ...ent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbin...

Страница 105: ... caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from ...

Страница 106: ...puter or place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment n...

Страница 107: ...t and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact an authorized Sony Service Center To find the nearest center or agen...

Страница 108: ...een may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your computer ...

Страница 109: ...t into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a...

Страница 110: ... commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Never af...

Страница 111: ...laced during the life of the product be sure to use a compatible genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs For customers in USA and Canada http www sony com vaio For customers in Latin American countries or areas http www sony net Sony disclaims and shall assume no responsibility in case of any losses or damages arising from The ...

Страница 112: ...ing battery life may become short However this is normal and does not indicate a malfunction because the battery pack will gradually discharge over time even when not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after fully ch...

Страница 113: ...e a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 114: ...y Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them W...

Страница 115: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 116: ...ustomers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Features and options in this section may not be available on your computer Computer page 118 System Security page 125 Battery page 126 Built in Camera page 128 ...

Страница 117: ...117 n N Troubleshooting Microphone page 144 Speakers page 145 Touch Pad page 146 Keyboard page 147 Floppy Disks page 148 Audio Video page 149 Memory Stick page 152 Peripherals page 153 ...

Страница 118: ... an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Make s...

Страница 119: ...imes to close the application window An application error may have occurred Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC adapter and turn on the computer again Turning off your compu...

Страница 120: ... click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down If your computer still does not turn off press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes...

Страница 121: ...l the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the batt...

Страница 122: ...Properties window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong powe...

Страница 123: ...nd the nearest center or agent see Finding More about Your VAIO Computer page 5 How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 ...

Страница 124: ...To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start ...

Страница 125: ...to the Internet to download the updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the lates...

Страница 126: ...ses AC power even if the battery pack is installed When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life ...

Страница 127: ... while using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 92 for information on how you can manually activate ...

Страница 128: ...tured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in Camera page 109 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frame...

Страница 129: ... images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunctio...

Страница 130: ...tatus and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon...

Страница 131: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Страница 132: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 130 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Страница 133: ...se loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 110 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and se...

Страница 134: ... for dirt or damage If you need to clean the disc see Handling Discs page 110 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys or the muting S1 button Press the keys or the button once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough...

Страница 135: ...e by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code ...

Страница 136: ...date see Updating Your Computer page 29 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other...

Страница 137: ... your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 20 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 ...

Страница 138: ...ge software or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent it from running successfully Some screen savers have been found to even change the display resolution and colors What shoul...

Страница 139: ...e video memory of your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the total...

Страница 140: ...uter returns to Normal mode from Sleep or Hibernate mode To save your preference for the brightness follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item fo...

Страница 141: ...with battery power To save your preference for the brightness follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Change when the computer sleeps under Power Options 4 Click Change advanced power settings 5 Scroll down the list and double click ATI Graphics Power Settings 6 Double click the option for the ATI POWERPLAY settings 7 Change the current option for On b...

Страница 142: ...lick to select the check box for changing the options to detect the external display Then use the Fn F7 keys to change the display output How do I run Windows Aero To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color ...

Страница 143: ...mation If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon ...

Страница 144: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prev...

Страница 145: ...ume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 149 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 145 Make sure your speakers are properly conn...

Страница 146: ... the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this proc...

Страница 147: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If ...

Страница 148: ...drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk M...

Страница 149: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Страница 150: ...as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 149 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 149 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select ...

Страница 151: ...al check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requi...

Страница 152: ...n files you want to keep 1 Copy the data from the Memory Stick onto your built in storage device to save data or images 2 Format the Memory Stick by following the steps in Formatting a Memory Stick page 47 Can I copy images from a digital camera using a Memory Stick Yes and you can view video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to a Memo...

Страница 153: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Страница 154: ...trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoint ReadyBoost Internet Explorer Aero Windows Live OneCare and the Windows logo are trademarks or registered...

Страница 155: ... LLC AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners ...

Страница 156: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 157: ... 2009 Sony Corporation n ...

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