My computer freezes and restarts while I'm watching a DVD or live TV. What do I do?
Verify that the monitor refresh rate is set to 60 Hz, using the following steps:
1.
Right-click on the desktop, and click
Properties
from the shortcut menu.
The
Display Properties
window appears.
2.
Click the
Settings
tab, and then click
Advanced
.
3.
Click the
Monitors
tab, and in the
Monitor settings
box, confirm the screen refresh rate is set to 60 Hertz.
4.
If the refresh rate is not set to 60 Hz, click the drop-down arrow, and select
60 Hertz
.
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