VAIO® Notebook Quick Start
214
Support Options
1
VAIO® Notebook User Guide and VAIO
®
Notebook Quick Start
The online VAIO® Notebook User Guide and printed VAIO®
Notebook Quick Start provide you with information on how to
maximize your notebook capabilities and solve common problems.
(Windows XP) To access the online User Guide, click Start on the
Windows® taskbar, select Help and Support and click VAIO User
Guide. (Windows 2000) To access the online User Guide, click Start
on the Windows® taskbar, select VAIO Help Center, and VAIO
Documentation. The Quick Start is supplied with your notebook.
2
Manuals and online help files that may accompany your
preinstalled software
Most of the manuals for preinstalled software are located on your hard
disk drive as online help files. You can access the online help files
from the Help menu in the specific application. A printed manual is
available for some applications.
3
VAIO Support Agent
VAIO Support Agent can be accessed from the Windows desktop.
Using advanced diagnostic technology, Sony’s VAIO Support Agent
runs scheduled protections of your applications, network settings, and
other important software settings. When your software is protected,
you can use VAIO Support Agent to repair software problems by
restoring your software to any of the previously protected states.
4
Sony Computing Support
Provides instant access to information on commonly encountered
problems. Enter a description of your problem and the Knowledge
Database searches for the corresponding solutions online. You can
access the Sony Computing Support at:
http://www.sony.com/pcsupport.
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