Notebook User Guide
68
Frequently Asked Questions (FAQs)
Q:
How do I recover applications or drivers that came with my computer if
the files are corrupted or deleted?
A: The Application Recovery CDs allow you to reinstall individual
applications and device drivers if they are corrupted or accidentally erased.
Reinstalling an individual device driver or software title may correct a
problem you are experiencing with your computer, and you may not need to
recover the entire contents of your hard drive. If you do need to reinstall all
the software titles that shipped with your computer, use the System Recovery
CD(s).
You must be in Windows
®
to run the Application Recovery CD(s). The
application will not run from DOS. If you have any questions on using the
Application Recovery CD(s), contact Sony Customer Support.
To use the Application Recovery CD(s)
1.
Turn on your computer. If your computer is already on, close all
applications.
2.
When the Windows desktop appears, insert the Sony Application Recovery
CD in the CD-ROM drive. The Application Recovery utility loads
automatically.
3.
When the Application Recovery menu appears, follow the on-screen
instructions to complete the recovery process.
Q:
Why isn’t the CD-ROM drive reading a CD?
A: After inserting a CD, you must wait a few seconds for the disc to be
detected before trying to access it. If your drive reads some CDs but not
others, check the shiny side of the disc for dirt or scratches. You may also
need to clean the CD-ROM drive lens with a CD-ROM cleaner.
Q:
How do I change the video resolution of my display?
A: From the Start menu, select Settings and click Control Panel. Click the
Display icon and select Settings. Move the Screen area slider to change the
resolution.
Your system may include one or two Application Recovery CDs. If you have two
Application Recovery CDs, insert the first CD to run the Application Recovery program. You
may be prompted to insert the second CD, depending on the application you wish to
restore.
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