VAIO User Guide
Troubleshooting
What should I do if the Enter Onetime Password
message appears and Windows does not start
after I enter a wrong power-on password three
times consecutively?
Press and hold down the (Power) button for more than four seconds and check if the
power indicator light is off. Then, restart your VAIO computer and enter the correct
password.
The password is case-sensitive, so be sure to check letters for the current case before
you enter the password.
If you forget the power-on password, you cannot start your VAIO computer.
© 2013 Sony Corporation
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