7
“Thank you for your recent purchase of Sony
®
media. We are pleased to announce that your purchases of eligible
professional and data media from this authorized Sony Professional Media Dealer have been submitted on your
behalf. To view your sales history, click on Account Summary. If you have any questions, please contact the Sony
Rewarding Recording
®
Headquarters at 866-322-7749.”
Sony Authorized Dealer Participants
•
Claims for Authorized Dealer Participants are received via file feed by the 10
th
of each
calendar month on to MECs FTP site
•
If Files are not received, MEC will contact Sony to contact dealer
•
Dealer Sales Files are processed within 48-72 hours of receipt (dependent upon receipt
from Dealer). Except in the instance of the addition of a new dealer, the first time feed
will take approximately three weeks for the sales to be processed.
•
Records matched to existing account numbers in the database will have claims applied
to the account
•
Records not matching any existing records in the database are considered new accounts
and are automatically enrolled (see Enrollment Process above)
•
Claims on the Dealer Sales Files are assumed to be valid and are not subject to system
validation checks
•
Authorized Dealer Participants can also claim sales as Online Participants (see
procedures above)
Sony Direct Sales File (DSF) Participants
Sony Direct Sales File (DSF) is a compiled listing of all Sony direct eligible sales that
occurred for a particular month.
•
Claims for DSF Participants are received via file feed on to MECs FTP site
•
The DSF is processed after Sony reviews and approves the kickout file and appends the
roll-up guide usually on or before the 10
th
calendar day of each month (see Monthly
Processing for details about this process)
•
Accounts appearing on the kickout file are approved/denied by Sony to receive
Rewarding Recording® Dollars
•
Records matched to existing Master or Stand Alone account numbers in the database
will have claims applied to that account
•
Records identified as Ship-to accounts have purchase information appended to the
existing Master or Stand Alone account indicated on the roll up guide
•
Records not matching any existing records in the database that are approved by Sony
are considered new accounts and are automatically enrolled (see Enrollment Process
above)
•
Claims on the DSF are assumed to be valid and are not subject to system validation
checks
•
Authorized DSF Participants can also claim sales as Online Participants (see procedures
above)
•
MEC to provide e-mail notification to Sony that DSF files has been successfully loaded.
Promo Codes
•
All participants are eligible for additional Rewarding Recording® Dollars, merchandise or
any other items determined by Sony when claiming selected products using a
predetermined “promo code” when placing a claim
•
Dealer Files and DSF can also indicate a promo code on the file feeds for any eligible
product on the file
VII. Audit Process
The audit process is outlined below for each type of program participant:
