6
o
Dealer name (list automatically populates when name or partial name is
typed in). This list is determined by Sony and updated as necessary.
o
Model (from eligible product list provided by Sony and updated as
necessary)
o
Quantity
o
Unit dollar amount (must be within price range provided by Sony and
updated quarterly)
•
Once the information is entered, participants click on the “add” button to add multiple line
items for that invoice
•
After all line items for the invoice are added, the participant clicks on the “submit” button
•
The participant can then either choose to enter more invoices or view the claim
confirmation page
o
If the participant chooses to enter more invoices, they are taken back to the
claim form page
•
When the participant chooses to view the claim confirmation page, they will see a page
with all the claims entered for that day
•
The participant is required to print the claim confirmation page and mail or fax that in with
their invoice backup for approval
•
Participants are sent a Backup Reminder E-mail the 5
th
and 10
th
days after the invoice is
entered if backup is not received.
NOTE: New for 2003, claims will not expire until 30
days after the claim is entered and no backup is received as opposed to the
original 12 days.
•
If no backup is received within 30 days from the day the claim is entered, a Claim Status
E-mail is sent notifying the user that the claim will not be paid
•
Rewarding Recording® Dollars are not issued until backup is received and approved by
Program Headquarters
•
Approved Rewarding Recording® Dollars are issued by MEC via overnight process.
Each night, any claims that are indicated “approved” will change from “pending” to
“approved” and Rewarding Recording® Dollars awarded. Furthermore, any participants
with claims for which no backup has been received within 5 or 10 days will receive a
reminder e-mail via the same overnight process.
•
Once Rewarding Recording® Dollars are issued to the participant
they are immediately
available for redemption
BEGINNING APRIL 2004 – Ad Hoc Sony Authorized Dealer Participants
•
Claims for Newly Authorized Dealer Participants are received via file feed by the
10
th
of
each calendar month on to MECs FTP site
•
The file feed for new Dealers must follow the requirements in Appendix VI
•
Dealer Sales Files are processed within 48-72 hours of receipt (dependent upon receipt
from Dealer)
•
Records matched to existing e-mail addresses in the database will have claims applied to
the account
•
Records not matching any existing e-mail addresses in the database are considered new
accounts and are automatically enrolled (see Enrollment Process above)
•
Claims on the Dealer Sales Files are assumed to be valid and are not subject to system
validation checks
•
Authorized Dealer Participants can also claim sales as Online Participants (see
procedures above)
•
As of March 1, 2004, participants are not allowed to claim from dealers Edgewise and
Innovative Business Product. Users will receive the following message when trying to
claim from a dealer that sends files to MEC:
•
As of April 1, 2004, participants are not allowed to claim from dealers RM&E and VSA.
Users will receive the following message when trying to claim from a dealer that sends
files to MEC:
