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Getting Help
Using the Product Recovery CD-ROMs
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Using the Product Recovery CD-ROMs
The following sections describe how to use the Recovery CD-ROMs.
You will find a set of two Recovery CD-ROMs in your Product Recovery Pack:
❑
The System Recovery CD-ROM (vol. 1 of 2) allows you to perform a full system
recovery;
❑
The Application Recovery CD-ROM (vol. 2 of 2) helps you to recover your pre-
installed software and to reinstall the device drivers manually.
In the event of a serious system crash, you may need to recover the whole contents of
your hard drive. A system recovery is required.
Furthermore, if you encounter a problem with your computer (probably caused by a
badly configured system) reinstalling an individual device driver may solve the
problem.
Another problem could be that a pre-installed application is not working properly
any more. Reinstalling the appropriate application should fix the problem. You
should therefore perform an application recovery.
Performing a system recovery.
Use this option only when your system is seriously damaged, e.g. if Windows
®
98
does not work any more, or your PC behaves abnormally, etc. The system recovery
will completely reinstall the originally configured system on your PC.
✍
Supplied (depending on the
model): 1 CD-ROM with both
application and system
recovery data or 2 CD-ROMS
(one application and one
system recovery CD).
You can only use these
Recovery CD-ROMs on the
Sony notebook you purchased
and not on any other Sony PC
or other manufacturer's PC!
