Sony
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Gui
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Getting Help
Troubleshooting
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❑
A pickup cover is installed in your drive. Remove the pickup cover before
inserting a disc.
When I double-click an application icon a message such as “You must insert the
application CD into your CD-ROM drive” appears and the software does not start
❑
Some titles require specific files that are located on the application’s
CD-ROM disc. Insert the disc and try starting the program again.
❑
Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive can’t write to a diskette
❑
The diskette is write-protected. Disable the write-protect feature or use a diskette
that is not write-protected.
❑
Check that the diskette is properly inserted into the floppy disk drive.
About sound
My speakers are not producing sound
❑
The built-in speakers may be turned off. Press Fn+F3 to turn on the speakers.
❑
The speaker volume may be turned to the minimum. Press Fn+F4, and then press
V
or
b
or use the Jog Dial to increase the volume.
❑
If your computer is powered by battery, check that the battery is inserted properly
and that it is charged.
❑
If you are using an application that has its own volume control, check that the
volume is turned up.
❑
Check the volume controls in Windows
®
98.
❑
If you use external speakers, check that the speakers are properly connected and
the volume is turned up. If the speakers have a mute button, make sure it is off.
