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KV-EX29M39/EX29M87/EX34M97
RM-963
KV-EX29M93/EX29M65
RM-964
33
Additional Information
Additional Information
Additional Information
Self-diagnosis function
Y
our TV is equipped with a self-diagnosis function. If ther
e is a
pr
oblem with your TV
, the
1
(standby) indicator flashes r
ed. The
number of times the
1
indicator flashes indicates the possible
causes.
1
Check that the
1
indicator flashes red a number of times between 3-second
intervals.
2
Count the number of times the
1
indicator flashes.
3
Press
!
(main power) to tur
n of
f your TV
.
4
Inform your nearest Sony service center about the number of times the
1
indicator flashed.
Be sure to note the model name and serial number located on the rear of
your TV
.
Fr
ont of TV
1
indicator
L(MONO)
R
4
PR
OGR
MENU
AU
T
O
PR
OGR
ENTER
S
ELECT
34
Additional Information
•
Check the antenna cable and
connection on the TV
, VCR and at the
wall.
•
D
isplay the “CH PRESET” menu and
select
“MANUAL
PROGRAM”
to
pr
eset the channel again.
•
Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
•
Adjust the antenna dir
ection. Contact
a Sony dealer for advice.
•
T
ry using a booster
.
•
T
urn of
f or disconnect the booster if it
is in use.
•
If the sound of all the channels ar
e noisy
,
display the “CH PRESET” menu and
select “AUT
O PROGRAM
” to pr
eset the
channels again.
•
If the sound of some channels is noisy
,
select the channel, then display the
“CH PRESET” menu and select the
appr
opriate TV system (“TV SYS”).
Possible cause
Symptom
Solutions
Snowy pictur
e
Noisy sound
Distorted pictur
e
Noisy sound
Good pictur
e
Noisy sound
Page
4
31
–
–
–
–
30
31
•
The connection is
loose or the cable is
damaged.
•
Channel pr
esetting
is inappr
opriate or
incomplete.
•
The antenna type is
inappr
opriate.
•
The antenna
dir
ection needs
adjustment.
•
S
ignal transmission is
low
.
•
B
roadcast signals
ar
e too str
ong.
•
The TV system
setting or channel
pr
esetting is
inappr
opriate or
incomplete.
RESET
PIC MODE
PROGR
ENTER
MENU
RESET
T
roubleshooting
If you have any pr
oblem while viewing your TV
, you can either use the Reset function or
check the T
roubleshooting guide below
. If the pr
oblem persists, contact your Sony dealer
.
Reset function
Pr
ess the RESET button on your r
emote contr
o
l.
Y
our TV will go blank for about half a second
then the pictur
e will r
eappear with
“RESET”
displayed on your TV scr
een for about 10 seconds.
Pr
essing RESET will set your TV to the factory
setting, but certain pr
oblems may be solved.
Tr
oubleshooting guide
