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Cannot divide movies.
• The following types of movie cannot be divided.
– Movies with a very short recording duration.
– XAVC S 4K and XAVC S HD movies
• Cancel file protection and then try to divide.
The computer does not recognize the camcorder.
• Disconnect the cable from the computer, then connect it again securely.
• Disconnect the cable from your computer and camcorder. Reboot your computer, and
connect your computer and camcorder following the steps in the correct order.
Movies cannot be viewed or copied to the computer.
• Disconnect the cable from the computer, then connect it again.
• You need to install “Catalyst Browse” to copy movies from your camcorder to your computer.
Connecting to a computer