17
Troubleshooting
If you encounter a problem using this microphone, use the following checklist to find a solution. For any problems with
the receiver, refer to the operating instructions supplied with the receiver. If the problem persists, consult your Sony dealer.
Symptom
Meanings
Remedy
The microphone does
not turn on.
The batteries are inserted backwards in the
battery compartment.
Reinsert the batteries with the correct orientation
(see page 5)
.
The batteries are exhausted.
Replace the batteries with new ones.
The batteries drain
quickly.
Manganese batteries are being used.
Use alkaline batteries.
The microphone is being used under cold
conditions.
The batteries drain quickly under cold conditions.
Interruptions in the
reception occurs.
The microphone is too far from the receiver.
Decrease the distance to the receiver and check
the reception.
The transmission power setting is set to “L:
1mW”.
Increase the transmission power
(see page 12)
.
There is no sound.
The channel setting on the microphone is
different from that on the receiver.
Use the same channel setting on both the
microphone and receiver.
The setting of the encrypted transmission
function on the receiver is different from that on
the microphone.
Confirm that the setting of the encrypted
transmission function is the same on both the
microphone and the receiver
(see page 9)
.
The audio codec mode settings on the receiver
and transmitter do not match.
Configure the same audio codec mode setting for
both the receiver and transmitter
(see page 13)
.
The sound is weak.
The attenuator is set too high for the audio input
level of the microphone.
While monitoring the audio input level meter on the
microphone or the receiver, set the attenuator to an
appropriate level
(see page 12)
.
There is distortion in the
sound.
The attenuator is set too low for the audio input
level of the microphone.
The bass is weak.
The frequency of the low-cut filter is set too
high.
While monitoring the sound, decrease the low-cut
filter frequency to a level that produces the proper
sound quality
(see page 13)
.
There is too much bass.
The microphone produces excessive bass
because the frequency response of the
microphone extends into the low range.
Use the low-cut filter to cut the bass
(see page 13)
.
The power does not turn
off even though the
POWER switch is turned
to OFF.
The POWER switch is locked.
Turn off the POWER SW LOCK function
(see page
14)
.
Wireless remote control
is not possible.
Pairing has not been established between the
microphone and receiver.
Carry out pairing
(see page 8)
.
The receiver is too far from the microphone for
communication to occur.
Check the wireless remote control condition level.
If it is low, decrease the distance between the
microphone and the receiver
(see page 5)
.
The microphone that was paired with the
receiver has been paired with another receiver.
On the receiver, carry out pairing again with the
microphone that you want to control.
The USB keyboard does
not work.
You are using a USB keyboard that is not
compatible with the microphone.
Check the conditions for using a USB keyboard
with the microphone
(see page 11)
.
The display is too dark.
The display brightness is set to low.
Adjust the brightness of the display
(see page 14)
.
