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Chapter6
Additional information
I cannot cancel a HotSync operation midway.
,
You may not be able to cancel a job a few seconds after you start a
HotSync operation via a USB connection. Wait for a while and try
again.
I cannot backup some data with a HotSync operation.
,
Some data is designed not to be backed up by a HotSync operation.
When I tap the HotSync
icon on the HotSync screen,
nothing happens on the Palm Desktop for CLIÉ software and
my CLIÉ handheld times out.
,
Check the Palm Desktop for CLIÉ software HotSync Setup options to
confirm that you have the correct settings for local HotSync
operations.
,
Make a copy of your Palm folder. Uninstall, and then reinstall the
Palm Desktop for CLIÉ software.
,
Turn on your CLIÉ handheld and then tap the Home
icon. Tap
the HotSync
icon, then tap Local.
When I perform a HotSync operation, my information does
not transfer to the Palm Desktop for CLIÉ software.
,
If you have performed a HotSync operation successfully, but you
cannot find the data from your CLIÉ handheld on the Palm Desktop
for CLIÉ software, check to see that you have the correct user name
selected for viewing data.
,
Click the HotSync Manager and then choose Custom. Check that all
conduits are set to synchronize files.
Troubleshooting – Frequently Asked Questions
Continued on next page