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My headset quit responding.
Pair (register) the headset again with the PS3™ system using
automatic mode.
Hint:
Remove the headset from the list of registered devices,
and then repeat the pairing process.
Headset appears stuck in pairing mode
Pair (register) the headset again with the PS3™ system using
(power and mic muting indicators flash
automatic mode.
alternately in green and red), and
Hint:
Remove the headset from the list of registered devices, and
cannot be powered off
then repeat the pairing process.
The PS3™ system’s advanced
The headset’s advanced features are supported only by PS3™
headset features do not work.
system software version 2.50 or later.
Make sure you pair the headset using automatic (USB) mode,
not
Bluetooth
®
discovery mode.
See “Pairing with the PS3™ system: automatic mode.”
Audio quality is poor.
Make sure that the headset is placed correctly in your ear with the
boom pointing toward the corner of your mouth. See “Adjusting the fit.”
In HQ mode, there is audio latency.
Some games may exhibit long audio latency in HQ mode. Try turning
off HQ mode.
My headset does not work with my phone Make sure the headset is fully charged.
Verify that your phone supports
Bluetooth
®
.
Make sure the headset is paired with the phone you are trying to use.
See “Pairing with a mobile phone.”
My phone did not locate the headset.
Verify that your phone supports
Bluetooth
®
.
Turn both your phone and headset off and on, and then repeat
the pairing process.
I am trying to pair my headset with a
Turn both your phone and headset off and on, and then repeat
phone and cannot enter the PIN code.
the pairing process.
Enter 0000 as the PIN code or pass key.
I cannot hear the caller/dial tone
The headset is not turned on. Press and hold down the power button
on my phone.
for about three seconds until a melody plays and the power indicator
lights solid green, which indicates that the headset is on.
Your headset is out of range. Move the headset closer to your phone.
The listening volume is too low. Press the button to raise
the volume.
Make sure that the headset fits properly. See “Wearing your headset.”
Callers on my phone cannot hear me.
Your headset is out of range. Move the earpiece closer to your phone.
The earpiece ring does not fit my ear.
Try the other earpiece ring that is included in the headset package.
See “Wearing your headset.”
My headset falls off my ear.
Check that the headset is placed correctly in your ear with the boom
pointing toward the corner of your mouth. See “Adjusting the fit.”
