Sony Ericsson Xperia neo V Скачать руководство пользователя страница 115

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Troubleshooting

My phone is not working as expected

If you experience problems with your phone, check these tips before you try anything else:

•

Restart your phone.

•

Remove and re-insert the battery and SIM card. Then restart your phone.

•

Update your phone. Updating your phone ensures optimal performance and provides the

latest enhancements. See

Updating your phone

on page 107 for more information.

•

Reset your phone.

Be patient while resetting your phone. Restarting the phone during a reset procedure may

damage the phone permanently.

To force close an application

•

When a popup window tells you that an application is not responding, tap

Force

If you do not want to force stop an application, you can wait for it to respond by tapping

Wait

Resetting the phone

You can reset your phone to its original settings, with or without deleting all of your personal

data. It is possible to reset the phone to the state it was in before you first turned it on. But

before you perform a reset, make sure to back up any important data saved on your phone.

To reset the phone

From your Home screen, tap .

Find and tap

Settings

Privacy

Tap

Factory data reset

To erase not only internal storage but also other user data such as pictures and

music, mark the

Erase SD card

checkbox.

Tap

Reset phone

To confirm, tap

Erase everything

I cannot charge the phone

The charger is not properly connected or the battery connection is poor. Remove the

battery and clean the connectors.

No battery charging icon appears when phone starts charging

It may take a few minutes before the battery icon appears on the screen.

The battery performance is low

Follow our smart tips on how to get more out of your battery. See

Battery performance

page 27.

I cannot transfer content between my phone and the computer,

when using a USB cable

The software or the USB drivers have not been properly installed. Go to

www.sonyericsson.com/support

for more detailed installation instructions and

troubleshooting sections.

115

This is an Internet version of this publication. © Print only for private use.

Содержание Xperia neo V

Страница 1: ...Xperia neo V Extended User guide...

Страница 2: ...cations 20 Phone settings menu 21 Typing text 21 Keyboard and Phonepad settings 24 Adjusting the volume 24 Customising your phone 25 Battery 27 Memory 28 Stereo portable handsfree 29 Internet and mess...

Страница 3: ...d with Android Market 53 Payment options 53 Downloading from Android Market 53 Clearing your application data 54 Permissions 54 Installing non Android Market applications 55 PlayNow service 56 Before...

Страница 4: ...the handsfree 79 Identifying radio tracks using TrackID 79 Taking photos and recording videos 80 Camera controls 80 Using the still camera 80 Using the video camera 87 Viewing your photos and videos i...

Страница 5: ...Status icons 110 Notification icons 110 Application overview 112 User support 114 Troubleshooting 115 My phone is not working as expected 115 Resetting the phone 115 I cannot charge the phone 115 No...

Страница 6: ...tries regions or by all networks and or service providers in all areas Without limitation this applies to the GSM International Emergency Number 112 Please contact your network operator or service pro...

Страница 7: ...ne place keep track of your appointments and engage in as much social networking as you like Android phones are constantly evolving When a new software version is available and your phone supports thi...

Страница 8: ...damage parts of the phone To insert the SIM card and the memory card Remove the battery cover then insert the SIM card and the memory card in the relevant slots Memory card may not be included with pu...

Страница 9: ...remove it To remove the SIM card 2 1 1 Remove the battery cover 2 Place a finger nail in the gap between the SIM card and curved edge of the SIM card slot then drag the card outwards To attach the ba...

Страница 10: ...opens 2 In the options menu tap Power off 3 Tap OK It may take a while for the phone to shut down Screen lock When your phone is on and left idle for a set period of time the screen darkens to save b...

Страница 11: ...ou have everything in one place You can sign up to online services from your phone as well as from a computer When you sign up for the first time an account is created with your user name password set...

Страница 12: ...Getting to know your phone Phone overview 1 9 13 2 4 3 12 11 10 5 6 7 8 14 15 16 17 18 21 19 20 12 This is an Internet version of this publication Print only for private use...

Страница 13: ...s dark Press and hold to open a window showing your most recently used applications Menu Open a list of options available in the current screen or application Charging the battery Your phone battery i...

Страница 14: ...When your phone is on and left idle for a set period of time the screen darkens to save battery power and locks automatically This lock prevents unwanted actions on the touch screen when you are not u...

Страница 15: ...e zoom icons appear To zoom with two fingers Place two fingers on the screen at once and pinch them together to zoom out or spread them apart to zoom in Use the zoom function when viewing photos and m...

Страница 16: ...s of the screen accordingly The proximity sensor turns the touch screen off when your face touches the screen This prevents you from unintentionally activating phone functions when you are engaged in...

Страница 17: ...coming messages To add a widget to the Home screen 1 From your Home screen press 2 Tap Add Widgets 3 Tap a widget To get an overview of all widgets on your Home screen Pinch on any area of your Home s...

Страница 18: ...uch and hold an item until it magnifies and the phone vibrates then drag the item to Changing the background of your Home screen Adapt the Home screen to your own style using wallpapers and different...

Страница 19: ...s To open an application From your Home screen or the Application screen tap the application To close an application Press Some applications are paused when you press to exit while other applications...

Страница 20: ...ble applications are marked with a icon 3 Tap the application you want to uninstall then tap OK Status and notifications The status bar at the top of your screen shows what s going on in your phone To...

Страница 21: ...reen QWERTY keyboard to enter text conveniently Some applications open the on screen keyboard automatically You can also open this keyboard by touching a text field Using the on screen keyboard 12 45...

Страница 22: ...ions appear then while keeping your finger pressed on the keyboard drag to and select To shift between upper case and lower case letters Before you enter a letter tap to switch to upper case or vice v...

Страница 23: ...Phonepad by tapping a text entry field To switch between the on screen keyboard and the Phonepad 1 When you enter text tap or touch and hold if you have already selected more than one input language...

Страница 24: ...an access a text input settings menu that helps you set options for text prediction For example you can decide how you want the phone to present word alternatives and correct words as you type or enab...

Страница 25: ...nt to use AM and PM you have to unmark Use 24 hour format To set the time zone 1 From the Home screen tap 2 Find and tap Settings Date time 3 Unmark the Automatic checkbox if it is marked 4 Tap Select...

Страница 26: ...riefly press the power key To keep the screen on while charging the phone 1 From the Home screen tap 2 Find and tap Settings Applications Development 3 Mark the Stay awake check box Phone language You...

Страница 27: ...3G Set your synchronisation applications used to synchronise your email calendar and contacts to synchronise manually You can also synchronise automatically but increase the intervals Check the batter...

Страница 28: ...ory card you cannot use the camera nor can you play or download music files and video clips Safely removing the memory card You can safely remove the memory card from your phone any time when the phon...

Страница 29: ...Internet and send messages right away In some cases you will get the option to download Internet and messaging settings the first time you turn on your phone It is also possible to download these sett...

Страница 30: ...gs Sony Ericsson Usage info 3 Mark the Send usage info checkbox Using Data monitor Use the Data monitor to keep track of the amount of data your phone sends and receives This application tracks the ap...

Страница 31: ...llow mobile data connections via 2G 3G outside of your home network roaming Please note that data transmission charges may apply Contact your network operator for more information Applications may som...

Страница 32: ...network If you select a network manually your phone will not search for other networks even if you move out of range of the manually selected network To activate automatic network selection 1 From th...

Страница 33: ...ved in your phone s contact list or by tapping next to a phone number in your Call log To make a call by dialling 1 From your Home screen tap 2 Find and tap Phone 3 Enter the number of the recipient a...

Страница 34: ...your Home screen tap 2 Find and tap Phone Call log 3 Touch and hold the number then tap Add to Contacts 4 Tap the desired contact or tap Create new contact 5 Edit the contact details and tap Done Voic...

Страница 35: ...Tap Conference calls With a conference or multiparty call you can have a joint conversation with two or more persons To make a conference call 1 During an ongoing call tap 2 Dial the number of your se...

Страница 36: ...tap 2 Find and tap Settings Call settings Call forwarding 3 Select an option then tap Disable Showing or hiding your phone number You can select to show or hide your phone number on call recipients de...

Страница 37: ...such as Sony Ericsson Sync or Google Sync Import contacts from a SIM card You may not be able to transfer all information from one phone to another using this method because of limited memory on the S...

Страница 38: ...ort the contact data To receive contacts sent using a messaging service 1 When you receive a new text message multimedia message or email message open the message 2 The received contact data appears a...

Страница 39: ...tact you want to edit then tap Edit contact 3 Tap and select the desired method for adding the contact picture 4 When you have added the picture tap Done You can also add a picture to a contact direct...

Страница 40: ...contact 1 From your Home screen tap then tap 2 Enter the first few letters of the contact name in the Search field All contacts beginning with those letters appear The quick contact menu Tap a contact...

Страница 41: ...your Home screen tap then tap 2 Press then tap Back up contacts Memory card 3 Tap OK To export contacts to a SIM card 1 From your Home screen tap then tap 2 Press then tap Back up contacts SIM card 3...

Страница 42: ...tap Add recipient To remove a recipient tap Edit recipients and tap next to a recipient field When you are finished tap Done 7 To send the message tap Send If you exit a message before sending it gets...

Страница 43: ...rHome screen tap then tap Messaging 2 Tap the desired conversation 3 If the message has not been downloaded yet tap and hold the message then tap Download message 4 Touch and hold the file you want to...

Страница 44: ...ail select Exchange Active Sync as the account type You can set up more than one email account See To add an extra email account in your phone on page 46 Using email To create and send an email messag...

Страница 45: ...l accounts tap the account you want to check If you want to check all your email accounts at once tap Combined Inbox 3 Press then tap Preview pane and select an option To view an email message attachm...

Страница 46: ...tap the name of the account you want to open To set an email account as your default account 1 From your Home screen tap 2 Find and tap Email 3 Tap the account you want to use as the default account f...

Страница 47: ...an account Your phone is now ready to use with Gmail Google Talk and Google Calendar You can also sign in or create a Google account from the setup guide the first time you start your phone Or you ca...

Страница 48: ...o start Google Talk 1 From your Home screen tap 2 Find and tap Talk To reply to an instant message with Talk 1 When someone contacts you on Talk appears in the status bar 2 Drag the status bar downwar...

Страница 49: ...ot be supported in all countries or regions or by all networks and or service providers in all areas To start Timescape 1 From your Home screen tap 2 Find and tap Timescape 3 The first time you start...

Страница 50: ...nd hold the Timescape widget 2 Drag the widget to at the bottom of the screen Using Timescape To scroll through tiles in Timescape 1 From your Home screen tap 2 Find and tap Timescape 3 Flick up or do...

Страница 51: ...ervice tap Continue 5 Tap the text field and enter your new status then tap Post To log out of Facebook or Twitter from Timescape 1 From your Home screen tap 2 Find and tap Timescape 3 Press then tap...

Страница 52: ...unication with the contact through other media Timescape settings To access Timescape settings 1 From the Home screen tap 2 Find and tap Timescape 3 Press then tap Settings To schedule web service con...

Страница 53: ...your phone Payment can be made with a credit debit or gift card Some vendors may also accept payment through your phone billing account It may not be possible to buy applications through Android Mark...

Страница 54: ...t and multimedia messages in some applications To clear all cache for an application 1 From your Home screen tap 2 Find and tap Settings 3 Tap Applications Manage applications 4 Tap the application fo...

Страница 55: ...ntent transferred via download or other interface to your phone Similarly Sony Ericsson is not responsible for any damage or reduced performance of your phone attributable to the transfer of third par...

Страница 56: ...sfer rates in your country To start PlayNow 1 From the Home screen tap 2 Find and tap Downloading from the PlayNow service Download a range of content from the PlayNow service direct to your phone Cho...

Страница 57: ...time approaches your phone plays a short sound to remind you Also appears in the status bar To view a calendar event 1 From your Home screen tap then tap Calendar 2 Tap the event you want to view To...

Страница 58: ...arm 1 From your Home screen tap 2 Find and tap Alarms 3 Tap the alarm you want to delete 4 Tap Delete then tap OK To set the ringtone for an alarm 1 From your Home screen tap 2 Find and tap Alarms 3 T...

Страница 59: ...tap Alarms then press 3 Tap Settings 4 Mark the Alarm in silent mode checkbox To snooze an alarm when it sounds When the alarm sounds tap Snooze To turn off an alarm when it sounds When the alarm sou...

Страница 60: ...n the Calendar application Google contacts in the Contacts application and other data in corresponding Google applications that you have installed To set up a Google account in your phone for synchron...

Страница 61: ...istrators for your phone are typically email calendar or other applications to which you grant authority to implement security policies on the phone when you connect to enterprise services that requir...

Страница 62: ...oring your contacts and calendar Use Sony Ericsson Sync to synchronise your contacts with a Sony Ericsson web page at www sonyericsson com user This way your contacts are stored in one place and you c...

Страница 63: ...ically according to the interval you set 4 Tap Add account SyncML 5 Tap the account server address user name and password fields and enter the information required 6 Tap Sync interval and select how o...

Страница 64: ...e Wi Fi is enabled To connect to a Wi Fi network 1 From the Home screen tap 2 Find and tap Settings Wireless networks Wi Fi settings 3 Available Wi Fi networks are displayed under Wi Fi networks The a...

Страница 65: ...d enter a password 7 Tap Save Contact your Wi Fi network administrator to get the Network SSID name and Wireless password To view detailed information about a connected Wi Fi network 1 From the Home s...

Страница 66: ...vate client software installed on your computer Find and select your phone as the server 7 A notification appears in the status bar of the phone Tap it and set access permissions 8 Transfer to and sho...

Страница 67: ...tion panel 5 Unmark the USB tethering checkbox or disconnect the USB cable to stop sharing your data connection You cannot share your phone s data connection and SD card over a USB cable at the same t...

Страница 68: ...how to transfer content to your phone For detailed information on how to set up a connection to your virtual private network please contact the network administrator of your company or organisation T...

Страница 69: ...ons To open the toolbar From the browser press Browsing the web Search and address bar Use the search and address bar to browse the web http www sonye 1 2 3 1 View the download progress of the current...

Страница 70: ...n or tap to zoom out Double tap to zoom in on the web page or double tap again to zoom out To reload the current web page 1 Press 2 Tap Refresh To add a web page shortcut to your Home screen 1 When vi...

Страница 71: ...h text Matching characters appear highlighted in green 4 Tap the left or right arrow to go to the previous or next matching item 5 Tap to close the search bar To copy text from a web page 1 Locate the...

Страница 72: ...nloads To cancel an ongoing download 1 When the Browser is open press 2 Tap More Downloads 3 Mark the checkbox beside the downloading file you want to delete 4 Tap Cancel Browser settings To change yo...

Страница 73: ...phone to a computer with a USB cable and use one of the following methods Use a file manager application for example Windows Explorer See To drag and drop content between phone and computer using USB...

Страница 74: ...is open press 2 Tap Equalizer 3 Select a music style To view a current play queue In the music player tap To minimise the music player When the music player is playing press to go to the previous scr...

Страница 75: ...tist you are listening to by tapping the Infinite button When browsing or listening to music you can search for audio content related to a particular artist Music player searches for and lists results...

Страница 76: ...tap OK You have now created a playlist and added an artist an album or a track to that playlist View your playlists by tapping in the music player library To add tracks to a playlist 1 When browsing...

Страница 77: ...as track info in the result screen 3 To return to the TrackID start screen press To view charts in TrackID 1 When the TrackID application is open tap the tab The first time you view a chart it is set...

Страница 78: ...appear as you scroll through the frequency band You have to connect a portable handsfree or headphones which function as an antenna FM radio overview 1 7 2 3 4 5 6 8 1 Move upwards to the previous fa...

Страница 79: ...s The radio scans the whole frequency band and all available channels are displayed Switching between the speaker and the handsfree You can choose to listen to the radio either through the portable ha...

Страница 80: ...os and videos still camera 5 View photos and videos video camera 6 Activate the video function 7 Settings bar video camera 8 Settings bar still camera 9 Front camera 10 Zoom in or out 11 Main camera s...

Страница 81: ...your desired flash setting 3 Take the photo To view your photos 1 When the camera is open drag the thumbnail bar to the left The thumbnail bar is located to the right on the screen 2 Flick up or down...

Страница 82: ...automatically takes the photo when the subject in focus smiles 3 If no smile is detected press the camera key fully down to take the photo Adding the geographical position to your photos Turn on geota...

Страница 83: ...focus frame turns green when the focus is set The photo is taken when you release you finger Continuous autofocus is off Macro Auto focus for extreme close up photos Continuous autofocus is on Touch a...

Страница 84: ...hoto it can be difficult to hold the phone steady The stabiliser helps you by compensating for small movements of the hand On The image stabiliser is turned on Captured images take longer to save when...

Страница 85: ...se the self timer to avoid blurred photos Red eye reduction Reduces the red colour of eyes when taking a photo Resolution Choose between several picture sizes and aspect ratios before taking a photo A...

Страница 86: ...pears on the camera screen When the phone is searching for your position appears Off When geotagging is turned off you cannot view the location where you took a photo Shutter sound Select the sound th...

Страница 87: ...otos and videos To delete a recorded video 1 When the camera is open drag the thumbnail bar on the right of the screen to the left to display all photos and videos 2 Tap the video you want to delete 3...

Страница 88: ...ng controls which part of a photo should be sharp When continuous autofocus is on the camera keeps adjusting focus so that the area within the white focus frame stays sharp Single auto focus The camer...

Страница 89: ...cording to the lighting conditions Auto Adjust the colour balance automatically to the lighting conditions Incandescent Adjusts the colour balance for warm lighting conditions such as under light bulb...

Страница 90: ...eduction features help you get more vivid results To turn on Mobile BRAVIA ENGINE 1 From your Home screen tap 2 Find and tap Settings Display 3 Mark the Mobile BRAVIA Engine checkbox if it is not alre...

Страница 91: ...o view it Videos are indicated by 5 In the photo viewer flick left to view the next photo or video Flick right to view the previous photo or video You can return to the main Gallery screen at any time...

Страница 92: ...you want to use to share the selected albums The application that you selected opens with the photos or videos from the selected albums or links attached to a new message If you are sharing an album...

Страница 93: ...p frame to resize it 4 To resize all sides of the crop frame at the same time touch and hold one of the four corners and then drag the frame 5 To move the crop frame to another area of the photo touch...

Страница 94: ...to display the controls 2 Tap To fast forward and rewind a video 1 When a video is playing tap the screen to display the controls 2 Drag the progress bar marker left to rewind or right to fast forwar...

Страница 95: ...you have turned on the Bluetooth function and your phone is set to visible To give your phone a name 1 Make sure the Bluetooth function is turned on 2 From your Home screen tap 3 Find and tap Setting...

Страница 96: ...me screen tap 2 Find and tap Settings Wireless networks Bluetooth settings 3 In the Bluetooth devices list touch and hold the name of the paired but not connected Bluetooth device 4 Tap Unpair Sending...

Страница 97: ...oth devices or confirm the suggested passcode 8 When you are notified of an incoming file to your phone drag the status bar downwards and tap the notification to accept the file transfer 9 Tap Accept...

Страница 98: ...orer from the desktop and wait until your phone s memory card appears as an external disk in Microsoft Windows Explorer 4 Computer Drag and drop the desired files between your phone and the computer U...

Страница 99: ...enabled by default 2 Connect your phone to the computer using a USB cable 3 Computer Once the phone name appears on the screen click Network configuration and follow the instructions to pair the comp...

Страница 100: ...edia Go computer application helps you transfer and manage media content in your phone and computer Install the Media Go application from the PC Companion application See PC Companion on page 100 for...

Страница 101: ...automatically When the phone interface shows on the TV follow the instructions in the phone and use the TV remote control to navigate and select the files you want to open You may not be able to use...

Страница 102: ...late your location When you use features that require the GPS receiver to find your location make sure you have a clear view of the sky Getting the best performance The first time you use the GPS it c...

Страница 103: ...r travel by foot public transportation or car You can add a shortcut to a destination to your Home screen so that you can simply touch the shortcut to get directions to that location from wherever you...

Страница 104: ...ription Your phone will still work with a new SIM card If the SIM card lock is on you have to enter a PIN Personal Identity Number If you enter your PIN incorrectly more times than the maximum number...

Страница 105: ...screen unlock pattern 1 From the Home screen tap 2 Find and tap Settings Location security Set up screen lock Pattern 3 Follow the instructions in your phone You are asked to select a security questi...

Страница 106: ...curity Set up screen lock Password 2 Enter a password The password must contain at least one letter and must be at least four characters long 3 Tap Continue 4 Confirm your password and tap OK To disab...

Страница 107: ...m updates need to be installed manually after download To activate automatic software updates 1 From your Home screen tap 2 Find and tap Update center 3 Press then tap Settings 4 Mark the Automatic up...

Страница 108: ...e updates using a USB cable connection 1 Make sure you have PC Companion installed on your computer 2 Connect your phone to a computer using a USB cable 3 Computer Launch the PC Companion application...

Страница 109: ...to sync automatically and permit applications to synchronise data in the background whether or not you are actively working in them Privacy Manage your personal information restore your settings and o...

Страница 110: ...ivated Airplane mode is activated The Bluetooth function is activated Connected to another Bluetooth device The SIM card is not inserted The microphone is muted The speakerphone is on Silent mode Vibr...

Страница 111: ...ing The phone is connected to a computer via a USB cable Warning message Error message Missed call Call ongoing Call on hold Call forwarding on Software updates available Downloading data Uploading da...

Страница 112: ...tion find other locations and calculate routes Market Go to Android Market to download free and paid applications for your phone Connected devices Share media files in your phone with other devices ov...

Страница 113: ...ck of all daily communication Some applications are not supported by all networks and or service providers in all areas Applications you download appear automatically in the Application screen 113 Thi...

Страница 114: ...the latest news and watch how to videos Email support send an email to our support team Support zone visit www sonyericsson com support for comprehensive support to get the most for your phone Troubl...

Страница 115: ...first turned it on But before you perform a reset make sure to back up any important data saved on your phone To reset the phone 1 From your Home screen tap 2 Find and tap Settings Privacy 3 Tap Facto...

Страница 116: ...rage where you are The SIM card is not working properly Insert your SIM card in another phone If this works it is probably your phone that is causing the problem In this case contact the nearest Sony...

Страница 117: ...the importance of recycling so that components and materials are reused For information on how to recycle in your location please visit www sonyericsson com recycle 117 This is an Internet version of...

Страница 118: ...re property of their respective owners Visit www sonyericsson com cws corporate common legal disclaimer for more information All illustrations are for illustration purposes only and may not accurately...

Страница 119: ...settings 82 83 87 smile detection 82 taking photos 80 81 82 using flash 81 video 87 viewing photos 81 viewing videos 87 zoom 81 caps lock 21 changing tracks 74 charging 13 chat 48 conference calls 35...

Страница 120: ...oks 73 changing tracks 74 copying to memory card 73 copying to from a computer 73 creating playlists 76 deleting 74 my playlists 76 pausing a track 74 player overview 73 playing 73 playing in random o...

Страница 121: ...SIM card 104 exporting contacts to 41 importing contacts from 37 inserting 8 slideshow 93 smart playlists playing 76 smile detection 82 Sony Ericsson Sync 62 SOS See emergency numbers status 20 110 st...

Страница 122: ...ecording 87 sending 94 sharing 94 viewing 87 90 91 92 viewing photos 81 videos recorded using the camera 87 voicemail 34 volume adjusting video 94 key 24 W wallpaper 18 using a photo as 93 web browser...

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