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82
Troubleshooting
You also have the option to do a
. Some of your personal
data and settings you have made will
be lost when doing this.
No battery icon appears when
I start charging the phone
Possible cause
: The battery is empty
or has not been used for a long time.
Solution
: It may take up to 30 minutes
before the battery icon appears on the
screen.
Some menu options appear in gray
Possible cause
: Gray text indicates a
function that is temporarily
unavailable. A service is not activated
or your subscription does not support
the function.
Solution
: Contact your service
provider.
Possible cause
: Since you cannot
send themes, pictures and sounds
that are copyright-protected, the
menu is sometimes unavailable.
I do not understand the language
in menus
Possible cause
: The wrong language
is set in the phone.
Solution
: Change the language,
I cannot turn on the phone
Possible cause
: The battery
is discharged.
Solution
: Recharge the battery,
.
Solution
: Make sure you attached the
charger correctly. Turn the phone on
with the charger attached. If the phone
starts, restart the phone with no
charger attached.
I cannot charge the phone or battery
capacity is low
Possible cause
: The charger is not
properly connected to the phone.
Solution
: Make sure that the charger
connector clicks properly into place
when connected. The battery icon
flashes when charging is in progress,
and stops when the battery is fully
charged,
Possible cause
: The battery
connection is bad.