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188
Troubleshooting
This is the Internet version of the user’s guide. © Print only for private use.
Tap on display
does not work
Occasionally you may find that you tap one
item (for example a button or menu option)
but another is activated. Calibrating the
screen ensures that the correct item is
activated. Tap
Control panel > Device tab >
Display > Screen tab > Calibrate screen
and follow
the instructions.
Incorrect
character
appears when
keyboard key is
pressed
• The wrong keyboard type can be specified in the
control panel. Make sure the correct settings are
defined in
Control panel > Other tab > Flip
settings > Flip keyboard
.
Applications
stop responding
• Close the flip and open it again.
• Turn off the P910c and turn it on again.
• Remove the battery, wait about 10 seconds, and
insert it again.
• Phone memory might be full. Delete some
pictures or music, for example.
• If the problem continues, do a master reset. See
‘Master reset’
on page 173. All data will be lost.
System failure
In the case of a system failure, your P910c will
flash an animated warning. To recover, please
restart the P910c like this:
• Press and hold the On/Off button for
at least
10
seconds to turn the P910c off.
• Restart as normal: Press the On/Off button to turn
on your P910c.