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83
Troubleshooting
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription does not include
data capability.
Solution
: Please contact your network operator.
Possible cause
: Settings are missing or incorrect.
Solution
: Go to
choose your phone model, then choose
“Phone setup – MMS” and follow the instructions.
I cannot use the Internet/WAP
Possible cause
: Your subscription does not include
data capability.
Solution
: Please contact your network operator.
Possible cause
: Internet settings are missing
or incorrect.
Solution
: Go to
choose your phone model, then choose
“Phone setup – WAP” and follow the instructions.
The phone cannot be detected by
other users via Bluetooth
Possible cause
: You have not turned Bluetooth on.
Solution
: Make sure that Bluetooth is
turned on and that your phone is visible to other
users.
68 To hide or show your phone when
I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone
Possible cause
: The cable has not been properly
detected and installed on your computer.
The software that came with your phone has not
been properly installed on the computer.
Solution
: Go to
choose your phone model, then choose
“Product information” – “Getting started”.
The guide “Synchronizing the phone with a
computer” contains installation instructions and
a troubleshooting guide, that may assist you in
solving the problem.