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Chapter 9 • Service and Support

Chapter 9. Service and Support

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Содержание Navigator K2

Страница 1: ...Sonance Navigator K2 Touchscreen Keypad...

Страница 2: ......

Страница 3: ...ful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following...

Страница 4: ...hould not be used near water for example near a bathtub washbowl kitchen sink laundry tub in a wet basement or near a swimming pool and the like Object and Liquid Entry Care should be taken so that ob...

Страница 5: ...onance products registered herein and specifically excludes any damage to any associated equipment which may result for any reason from use with this product Sonance shall in no event be liable to inc...

Страница 6: ...creen Grid 13 Design Hints 13 Getting Help 14 Chapter 4 Navigator K2 Manager Basics 15 How to Add a Page 15 How to Delete a Page 15 How to Add Buttons 16 How to Delete Buttons 16 How to Add Text to Bu...

Страница 7: ...a Self Downloading EXE 59 How to Use the Send Command 60 How to Update the Firmware 60 Chapter 6 Image Editors 62 The Difference Between Custom Buttons and Bitmaps 62 Button Bitmap Editor Screen 63 C...

Страница 8: ...Navigator K2 keypad VIII...

Страница 9: ...ompatible with infrared IR commands with carrier frequencies between 15kHz and 460kHz as well as those commands that do not use a carrier the built in infrared receiver is only compatible with carrier...

Страница 10: ...REQUIREMENTS Sonance Navigator K2 Manager software minimum system requirements Windows 98 Windows ME Windows 2000 Windows XP or higher operating system IBM or compatible PC with 486DX2 66Mhz or highe...

Страница 11: ...re that makes it easy to place buttons text graphics and symbols anywhere on the display A backlit LCD with digital matrix touchscreen When you want to perform a command simply touch the display where...

Страница 12: ...is removed Easy installation The K2 fits inside many standard double gang electrical boxes for installation in new construction It also has a self contained mounting system for retrofit applications...

Страница 13: ...r or mild detergent and wipe the touchscreen keypad and outer surfaces KEYPAD REFERENCE KEYPAD SYNC AUX STATUS GND PWR STATUS IR DATA GND 12VDC Part Number 91975 RS 485 RELAY CTRL Sonance Navigator K2...

Страница 14: ...mple page with a graphic of the Sonance logo on it A page is normally created for each device or system to be controlled Each of these pages is then attached to one of the hard source buttons on the K...

Страница 15: ...rk in response to infrared energy that is present Press the OK button in the window to close BEEPER This button displays a window that allows you to turn the audible beep on or off The beeper provides...

Страница 16: ...ion if you want the display to show no information while the K2 is asleep The High brightness setting is not allowed in the Power Down mode Press the OK button in the window to close CHANGE PASSCODE T...

Страница 17: ...then press Enter You will be prompted to enter the new four digit passcode again for confirmation then press Enter When new code is entered successfully the Code Changed window will pop up to let you...

Страница 18: ...gram in the Navigator K2 with no way to restore it except by reloading the program from the Navigator K2 Manager software If you inadvertently press the CLEAR ALL button simply press the ENTER button...

Страница 19: ...ollow the directions to download the Navigator K2 Manager 3 Follow the on screen instructions For installation from a CD ROM 1 Close any open programs 2 Place the Navigator K2 Manager compact disc int...

Страница 20: ...le 7 Send the file to the Navigator K2 using the communications commands NAVIGATOR K2 MANAGER SCREEN Menu Bar Toolbar Page List Tool Palette Source Hard Buttons Touchscreen grid Design Window Frame Le...

Страница 21: ...VCR in your system try to make the transport controls Play Pause Stop etc on both pages look similar 2 It s not necessary to re create each donor remote in its entirety on the Navigator K2 Think of t...

Страница 22: ...sive on line help system If you need help with any tool or command click the What s this button on the Toolbar If you need an explanation of any item in a dialog box click the Help button in the dialo...

Страница 23: ...d pages Pages on the touchscreen can contain buttons links to other pages a title text commands and macros The page links commands and macros associated with the hard buttons on the Navigator K2 are a...

Страница 24: ...nd right arrows on the bottom of the touchscreen grid 2 Select the Draw Button tool from the Tool Palette 3 Select the style of button from the Button Style Palette 4 Place the mouse cursor over the c...

Страница 25: ...text in the Edit Button Text dialog and click OK You can use any of the options in the Edit Button Text dialog to customize the button Make the text bold Justify the text to left side of the button Ce...

Страница 26: ...the mouse over any bitmap in the Bitmap Library window to see its title and the Bitmap Library it is stored in If you drop the bitmap onto an empty section of the touchscreen grid a new button is auto...

Страница 27: ...Chapter 4 Navigator K2 Manager Basics 19...

Страница 28: ...wser 2 Click the Select New Remote button in the Infrared Library window to select a different remote than displayed Remotes are listed by manufacturer type and model in the Select Remote from Library...

Страница 29: ...ke to assign codes from and those codes will now appear in the Library Browser 5 Place the mouse cursor over the function in the list that you want to attach to a button 6 Click and hold the left mous...

Страница 30: ...ink is pushed on the Navigator K2 the linked page becomes active in essence turning the page Page links are indicated by a small green box containing the number of the linked to page in the lower left...

Страница 31: ...ft mouse button 4 Select the none item from the bottom of the pop up menu HOW TO SAVE A FILE The files created with Navigator K2 Manager hold all the elements that make up an individual remote file Th...

Страница 32: ...he mouse to press the buttons in the preview window The buttons will push in just like they would on the Navigator K2 and if they are linked to another page the linked page will become the current pag...

Страница 33: ...rt from the Options menu Com Port group box Choose the COM Port that the Navigator K2 is connected to Auto Detect Click this button to have Navigator K2 Manager attempt to automatically locate the cor...

Страница 34: ...M port you set up using the Communications Setup dialog 2 Click the Communications Command on the Toolbar 3 Choose Send File All buttons commands bitmaps and macros are sent Any existing program in th...

Страница 35: ...Chapter 5 Navigator K2 Manager Advanced Features 27...

Страница 36: ...rt controls One page can be created with these buttons and duplicated as many times as needed 1 Make sure the desired page to be duplicated is displayed in the touchscreen grid 2 Click the Duplicate P...

Страница 37: ...oups of pages from another sna file to the current file 1 Click the Merge Pages tool on the Toolbar 2 Select the remote file from which you wish to merge pages from Choose from the list located in the...

Страница 38: ...n use the Next Page and Prev Page buttons to see previews of all the pages if there is more than one 3 Click the Insert button to add the page s to your file 4 Click the Close button to close the dial...

Страница 39: ...time that are not next to each other 1 Click the Select Button tool on the Tool Palette 2 Hold down the Ctrl key on your keyboard 3 Click the buttons you wish to select either in the touchscreen grid...

Страница 40: ...the red border on all four sides 2 Position the mouse over the edge of the button that you would like to resize 3 Click the left mouse button 4 Drag the mouse to change the size 5 Release the mouse bu...

Страница 41: ...Chapter 5 Navigator K2 Manager Advanced Features 33 5 Drag the custom button to the proper place on the page...

Страница 42: ...ed to them Macros are indicated by a small black box with the letter M in the upper left corner of buttons EDITING MACROS To add a new macro or edit an existing macro on a button 1 Select the Edit Mac...

Страница 43: ...d from Page step type to add it to the macro Double click the infrared command step in the macro if you need to edit any of the parameters The Infrared from Page macro step type causes the macro to ou...

Страница 44: ...own for 0 3 seconds the command will not execute This can be used to make a source button that switches pages if pressed briefly or switches pages and turns equipment on if held down for the specified...

Страница 45: ...send the Play command to stop the Scan function Page Link The Page Link step causes the macro to change the currently displayed page to the page and frame you have selected from the drop down list If...

Страница 46: ...released Shown in the example above the Volume command will execute 10 times This is useful for presetting the volume to a specific level when the system is turned on Status Test This step allows you...

Страница 47: ...ts current state Toggle IR Code The Toggle IR Code step causes the macro to alternate between two different IR codes every other time the button is pressed In the example above each time the button th...

Страница 48: ...R code is sent by the remote Some infrared receivers need a command to be repeated a certain number of times to work properly and some may not work properly if the command is repeated at all Even if a...

Страница 49: ...macros for satellite and cable channel presets To start using the Channel Macro Wizard 1 Select Channel Macro Wizard from the Edit menu 2 Click the Select New Remote button to select the remote that...

Страница 50: ...or where you can select the commands using the Macro Editor commands If you need help with these commands see the How to Use the Macro Editor section 5 Click the Next command button 6 Select the page...

Страница 51: ...y either clicking the numbers in the Channel Macro Wizard with the mouse or you can enter them with the numbers on the keyboard 10 Click Save after you enter each macro 11 Click Close when finished wi...

Страница 52: ...g to be in your list Disc Number Macro Wizard Click on this button to run a wizard that will automatically build the macros for each entry in the list After executing the wizard you can still make man...

Страница 53: ...ro assigned to it if the button in its macro cell is pushed down 6 Click Close when done Scrolling list Artist and Title information can also be imported into the Scrolling List Editor from Microsoft...

Страница 54: ...TAB The Power tab options are Power Down Time This allows you to adjust the time the unit stays powered up after the last button press The time is variable from 1 second to 60 seconds default is 10 se...

Страница 55: ...this control to set how fast the frames scroll left and right when the frame scroll arrows are pressed Frame Scroll Wrap Check this box to enable page frames or scrolling lists to wrap around to the b...

Страница 56: ...8 SECURITY TAB This tab allows you to set the passcode that is needed for the Clear All function on the control panel page and the Secured function that is available on all buttons The default passcod...

Страница 57: ...ncluded in the Sonance Navigator K2 Button Accessory Kit Sonance part number 91949 GLOBAL KEYS This tab is used to assign global status to any of the Navigator K2 s hard buttons If a button is selecte...

Страница 58: ...idle keypad and the Channel number matches that of the active keypad For each event the channel number can be set from 1 to 8 The channel number normally doesn t need to be changed from the default se...

Страница 59: ...Chapter 5 Navigator K2 Manager Advanced Features 51 Keypad 1 Keypad 2...

Страница 60: ...Navigator K2 keypad 52 Keypad 3 Keypad 4...

Страница 61: ...the color of the LED behind the Navigator K2 s OFF hard button This LED can be set to track the PWR Status input pin and or the Relay output pin Additionally the LED can be set to only change color u...

Страница 62: ...t to edit either touchscreen or hard buttons Note Not all of the tabs and or controls will be available simultaneously Only the options relevant to the button being edited will be shown GENERAL TAB Th...

Страница 63: ...nk associated with this button is run The security code is set using the Edit Device Properties command on the software s Edit menu Pause Enter in this box the number of seconds for the Navigator K2 t...

Страница 64: ...y not work properly if the command is repeated at all If the Sustain button is checked the code will be transmitted for as long as the button is held down or the Minimum Repeat times whichever is grea...

Страница 65: ...A note about Multiple Selections If you have more than one button selected it is possible that they will initially have different settings The following meanings apply to options with a check box All...

Страница 66: ...Library Browser to drag and drop the desired IR code s on top of the code s in the list to be replaced When you replace a code in the list with a new one from the library the original code will be re...

Страница 67: ...ow large the current file is The Device Memory Used dialog displays the amount of space that buttons bitmaps custom buttons commands and macros take up in the Navigator K2 keypad s 192KB of memory The...

Страница 68: ...that is compatible with the Microsoft MAPI specification Microsoft Exchange and Microsoft Outlook are two examples of MAPI compliant e mail clients To send the current file via E Mail 1 Choose Send fr...

Страница 69: ...Chapter 5 Navigator K2 Manager Advanced Features 61 4 Select the desired firmware update file rfw extension and click Open...

Страница 70: ...st be placed separately onto individual buttons 3 Custom Buttons must provide an image for both the Up normal and Down pressed states of the button Bitmaps provide only the Up image The Down image of...

Страница 71: ...ad only so that images you design will not be overwritten with new versions of the software BUTTON BITMAP EDITOR SCREEN To open the Button Bitmap Editor select Button Bitmap Editor from the Library me...

Страница 72: ...Navigator K2 keypad 64 CUSTOM BUTTON EDITOR SCREEN To open the Custom Button Editor select Custom Button Editor from the Library menu in the Navigator K2 Manager program...

Страница 73: ...a Bitmap Library is open Create New Image Command Use this command to create a new image in the currently open library in the Bitmap Editor the New Bitmap Size dialog will be displayed where you can s...

Страница 74: ...Up and Down images or when other editing changes are made to the image Cut Command Use this command to move the selected sections to the Clipboard This replaces the selection with solid white You can...

Страница 75: ...tion you wish to remove and click the right mouse button Zoom Tool The Zoom Tool is used to magnify portions of the image Click the left mouse button over a spot in the Drawing Area to Zoom In make th...

Страница 76: ...angle where it can be placed precisely on the image Rectangle Tool The Rectangle Tool is used to draw rectangles on the image Click the left mouse button in the Drawing Area where one corner of the re...

Страница 77: ...mouse button To draw a solid white rounded rectangle follow the same steps but click the right mouse button instead of the left Filled Circle Tool The Filled Circle Tool is used to draw circles and ov...

Страница 78: ...IALOG BOX Button Bitmap Editor Only The New Bitmap Size dialog box opens when you select the Create New Image command You can choose from the five sizes listed in the dialog box a sample of the size w...

Страница 79: ...Chapter 6 Image Editors 71...

Страница 80: ...the software is originally installed two command library files will be created The Master cml consists of ALL of the IR command information that was available at the time the installer was compiled T...

Страница 81: ...r and type will be preserved and you will be prompted for a new model name All of the individual commands within the remote will be copied along with the corresponding IR codes Rename Remote Command T...

Страница 82: ...ce remotes Simply navigate through the manufacturer type and model number you are looking for and import the file Export to Internet Command This command allows you to upload remote files to the RTI i...

Страница 83: ...e command is repeated at all Even if a command works properly increasing the number of repeat times may be necessary if the command is to be used in a macro Since macro commands are not automatically...

Страница 84: ...n be created and edited From the Edit tab new functions can be added to the current remote Type in the name of the function or select it from the pull down list then press the Add button to place it i...

Страница 85: ...IR learner device Note The K2 CAN NOT learn in IR codes To learn codes in press the Enable Capture button and follow the screen commands Also consult your selected learner s manual for more informati...

Страница 86: ...x code info This is useful for copying codes from other remote software applications If other software applications allow you to view the hex information you can copy the data then return to the IR Li...

Страница 87: ...e that it is not sharing an interrupt request IRQ line with COM 1 or COM 2 The default configuration for COM 1 and COM 3 both share IRQ 4 and COM 2 and COM 4 both share IRQ 3 Contact your computer man...

Страница 88: ...the Auto Detect command button to determine which serial port the keypad is connected to The serial port on your computer may be mislabeled If you are communicating with the Navigator K2 and the trans...

Страница 89: ...ware chapter 5 If the receiver is ON then any residual visible or electronic noise in the room can interfear with the IR data Turn the receiver OFF and try your commands from the keypad again If the s...

Страница 90: ...Navigator K2 keypad 82...

Страница 91: ...Fax 949 361 5151 or 800 538 5151 SONANCE TECHNICAL SUPPORT At Sonance customer service and satisfaction is an utmost priority If you are encountering any problems or have a question about your Sonance...

Страница 92: ...tried If you are calling in regards to a software or programming question or problem please be at you computer when you place your call this will considerably speed up the troubleshooting process For...

Страница 93: ...accessories such as power cords or manuals Please back up your internal program Although every effort is made to save this data and reload it after repair Sonance is neither liable for its loss nor r...

Страница 94: ...Navigator K2 Keypad 86...

Страница 95: ...brating Display size HW 2 4 x 1 3 61mm x 33mm Backlights White LED Display Green LED Buttons Total Available Memory 192K Bytes Flash non volatile memory Device Capability Total number of devices is li...

Страница 96: ...Navigator K2 keypad 88 Weight 12 5 oz 356 g All specifications subject to change without notice...

Страница 97: ...Navigator K2 Keypad 89...

Страница 98: ...rt Wizard which will step you through the export process pressing Next when prompted Please note the setting as defined below For Data Source select retrieve data from connected Xiva server Select csv...

Страница 99: ...ht and delete not just clear columns C D E and G leaving column F Album No Next highlight and delete row 1 The screen should now look like this Choose Select All from Edit pull down menu then select S...

Страница 100: ...r and the screen will look like this 6 The red text in the titles indicates titles that are too long to fit on the K2 display You can click on any cell in the Scrolling List editor to touch up the tex...

Страница 101: ...e the Concierg 00 commands use the Add Edit buttons to build the following macro fragments for Output 1 10 For Step 2 of the Disc Number Macro Wizard if you are using the IR commands without the video...

Страница 102: ...s now complete The Change to Page command is optional and your Macro may be different You will need to include some link to direct the K2 away from the list once a selection has been made 12 Click Nex...

Страница 103: ...Appendix 95...

Страница 104: ...ol Panel COM Port See Communications Commands Adding to Buttons 19 Removing from Buttons 21 Communications Setting Up 24 contacting Sonance general 79 service 80 technical support 79 contents 2 contro...

Страница 105: ...hooting See troubleshooting memory usage checking 57 defined 57 P page links See pages linking pages adding 15 defined 15 deleting 15 duplicating 27 linking 21 merging 28 PageWizard 29 removing links...

Страница 106: ......

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